ITSU3008 ITSU3008 IT PROJECT 1 Copyright © 2017 VIT, All Rights Reserved. ITSU3008 UNIT OVERVIEW This unit is designed to give final year students the opportunity to apply the skills which they have learnt from the Project Management and Managing IT Projects units. Students will work in a group to produce individual quality outputs and prepare a report comprising the project planning for the proposed project that they intend to undertake for a relevant simulated real-world project in the Project 2 unit. Copyright © 2017 VIT, All Rights Reserved. ITSU3008 WEEK 1 INTRODUCTION Copyright © 2017 VIT, All Rights Reserved. ITSU3008 Welcome • Lecturer Introduction • Students Introduction • Congratulations – You are in the final year of Bachelor of Information Technology & Systems • This unit paves the way for a successful career in IT industry 4ITSU2006 - Project Management ITSU3008 Unit Objectives • Prepare you to contribute effectively towards the implementation of an IT project when you complete your graduation • Apply project management and planning skills • Apply the technical skills and knowledge you have learnt so far • Explore and research industry standards, guidelines, design principles and solution framework 5ITSU2006 - Project Management ITSU3008 WOW Factors (Ways of Working) • Individual Contribution • Collaboration and Teamwork • Research to enhance your skills • Participation in other lectures if you want to enhance your knowledge • Send out a team email on what’s been done during the week, what’s the action plan for next week (every Sunday) – Accomplishments so far – Owner - Date – Accomplishments last week – Owner - Date – Pending items from past – Owner - Date – Action plan for next week – Owner - Date Copyright © 2017 VIT, All Rights Reserved. ITSU3008 Business Case • ALEPH is an education association established by a state government to set up and govern public schools in a state in Australia and establish connectivity to public libraries within the state. • ALEPH has plans of setting up at the least 10 public schools within the state in Australia and establish connectivity between at the least 15 public libraries. ALEPH has awarded the real estate setup to a corporate entity. ALEPH is asking you to design the network and security hardware/software infrastructure. Copyright © 2017 VIT, All Rights Reserved. ITSU3008 Business Case (Cont’d) • ALEPH and the state government wants to offer appropriate network and internet services for students, teachers, school management teams and the state ministry department via cloud services. Copyright © 2017 VIT, All Rights Reserved. ITSU3008 High Level Requirements • The main objective of the network setup will be to offer secured data transfer and data storage facilities for students/teachers/library personnel. • Network for students should have screening facilities and block inappropriate content • Network facilities for students should restrict students to age appropriate content and to content enabling their learning. • Network facilities for teachers and school management should allow for secured data transfer as teachers will use the facilities to store and transfer data on students academic records. Copyright © 2017 VIT, All Rights Reserved. ITSU3008 High Level Requirements (cont’d) • With learning services being accessed by students statewide, the expected system and network availability is 99.99%. – You should explore the market and recommend appropriate network management tools to ensure great coverage, system availability and traffic monitoring. – You should also explore the market and advise ALEPH of various ways to filter age appropriate content. • You need to explore site VPNs interconnected via WAN. • Network redundancy is a key requirement and a redundant WAN connectivity is preferred wherever Internet access is used to connect to state government and ministry. Copyright © 2017 VIT, All Rights Reserved. ITSU3008 High Level Requirements (cont’d) • Roadmap should include expansion along with extending the network capability and facilities in the near future. Proposed network design should cater for this to be done with no disruptions to operations. Copyright © 2017 VIT, All Rights Reserved. ITSU3008 What is expected of you! • Project Management & Planning Documents – Project Management Plan – Project Plan • Solution Documents – Network and Infrastructure design including • Security design • Infrastructure design – Architectural Design Principles – Recommendation on standards, guidelines, and standard operating procedures Copyright © 2017 VIT, All Rights Reserved. ITSU3008 Weekly Plan of Action Week Progress 1 and 3 Introduction and forming teams 4 and 5 1. Draft network and infrastructure design 2. Commence Scope Section in Project Management Plan 3. Commence building MS project schedule 6 and 7 1. Review design with relevant lecturers including Menik, Fahd and Sabarish 2. Commence building organisation structure and draft roles and responsibilities 8 Semester Break (Andrea to circulate sample documents) 9 and 10 1. Finalise Solution design 2. Recommend Network Management Tools 3. Recommend Age appropriate content filters 11 Draft Report submission 12 and 13 Incorporate review feedback and finalise report Copyright © 2017 VIT, All Rights Reserved. ITSU3008 Project Management Plan • A sample template is provided for students via Moodle Copyright © 2017 VIT, All Rights Reserved. ITSU3008 Project Management Plan (cont’d) • 5 phases of the project: – Initiation – Planning – Execution – Monitoring & Controlling – Closing Copyright © 2017 VIT, All Rights Reserved. ITSU3008 Project Management Plan – (cont’d) ITSU2006 - Project Management 16 ITSU3008 Project Plan • Project Plan should be created using MS Project – should reflect the activities listed under Work Breakdown Structure within the project management plan – a Gantt chart should be presented – Critical path of the project should be identified – Sample resource table with recommended roles should be presented Copyright © 2017 VIT, All Rights Reserved. ITSU3008 Project Plan (cont’d) Copyright © 2017 VIT, All Rights Reserved. ITSU3008 Solution Design – components • A switch creates a network by connecting multiple devices including computers, printers. A switch serves as a controller, enabling networked devices to talk to each other efficiently. Through information sharing and resource allocation, switches save businesses money and increase employee productivity. Unmanaged Switches vs Managed Switches • An unmanaged switch is used to connect home networking equipments whereas managed switches are configurable offering greater flexibility and capacity. Managed switches can be monitored and managed remotely or locally, making it a great asset for business solutions. Copyright © 2017 VIT, All Rights Reserved. ITSU3008 Solution Design – components (cont’d) • Switches create a network. Routers connect networks. A router links computers to the Internet, so users can share the connection. A router acts as a dispatcher, choosing the best path for information to travel so it's received quickly. • LAN – A local area network (LAN) is a network that connects computers and other devices in a relatively small area, typically a single building or a group of buildings. • WAN –A wide area network (WAN) is a telecommunications network or computer network that extends over a large geographical distance. Wide area networks are often established with leased telecommunication circuits. Copyright © 2017 VIT, All Rights Reserved. ITSU3008 Solution Design – components (cont’d) • VLAN –The purpose of a virtual local area network (VLAN) is to unite network nodes logically into the same broadcast domain regardless of their physical attachment to the network. VLANs provide a way to limit broadcast traffic in a switched network. This creates a boundary and, in essence, creates multiple, isolated LANs on one switch. A router is required if data is to be passed from one VLAN to another. Copyright © 2017 VIT, All Rights Reserved. ITSU3008 Solution Design – components (cont’d) Telephony - The transmission of data through equipment in a telecommunications environment is known as telephony. Telephony includes transmission of voice, fax, or other data. Telecom/PBX • The telecommunications (telecom) system and Private Branch Exchange (PBX) are a vital part of an organization’s infrastructure. Besides the standard block, there are also PBX servers, where the PBX board plugs into the server and is configured through software on the computer. Many companies have moved to Voice over IP (VoIP) to integrate computer telephony, videoconferencing, and document sharing. Copyright © 2017 VIT, All Rights Reserved. ITSU3008 Solution Design – components (cont’d) Voice over Internet Protocol • VoIP uses the Internet to transmit voice data. A VoIP system might be composed of many different components, including VoIP phones, desktop systems, PBX servers, and gateways. VoIP PBX servers are susceptible to the same type of exploits as other network servers. • Session Initiation Protocol (SIP) is commonly used in instant messaging, but it can also be used as an alternative for VoIP. Using SIP can leave VoIP networks open to unauthorized transport of data. Man-in-the-middle attacks between the SIP phone and SIP proxy allow the audio to be manipulated, causing dropped, rerouted, or playback calls. Therefore, access can be gained in a lot of areas. Copyright © 2017 VIT, All Rights Reserved. ITSU3008 Solution Design – components (cont’d) Implementing the following solutions can help mitigate the risks and vulnerabilities associated with VoIP: • Encryption • Authentication • Data validation • Nonrepudiation Copyright © 2017 VIT, All Rights Reserved. ITSU3008 Solution Design – components (cont’d) • Modems are used via the phone line to dial in to a server or computer. They are gradually being replaced by high-speed cable and Digital Subscriber Line (DSL) solutions, which are faster than dial-up access. However, some companies still use modems for employees to dial into the network and work from home. The modems on network computers or servers are usually configured to take incoming calls. Leaving modems open for incoming calls with little to no authentication for users dialing in can be a clear security vulnerability in the network. Copyright © 2017 VIT, All Rights Reserved. ITSU3008 Solution Design – components (cont’d) Virtual Servers - a virtual server is a server at a centralised location that is shared by multiple site owners so that each owner can use and adminster it as though they had complete control of the server • Benefits of Virtualisation – Centralised archiving, back-up, fail-over, recovery mechanisms • Fail Over ensures business continuity by having parallel servers running to cater for requests; if one server fails or shuts down due to expected or unexpected reasons, router automatically sends over all the requests to the second server • Online transactions will require high-availability, high- capacity servers with fail-over features installed Copyright © 2017 VIT, All Rights Reserved. ITSU3008 References Project Management Plan http://www.projectmanagementdocs.com/project-planning- templates/project-management-plan.html#axzz4FOrtjB3N Copyright © 2017 VIT, All Rights Reserved. ITSU3008 References Project Plan http://www.stakeholdermap.com/project-templates/ms-project- templates.html Copyright © 2017 VIT, All Rights Reserved. ITSU3008 References Topology • http://www.cisco.com/c/en/us/td/docs/voice_ip_comm/cucm e/srnd/design/guide/cmesrnd/nstrct.pdf Copyright © 2017 VIT, All Rights Reserved. ITSU3008 References - Project Status Report Copyright © 2017 VIT, All Rights Reserved. ITSU3008 References - Project Status Report (cont’d) Copyright © 2017 VIT, All Rights Reserved. ITSU3008 References - Project Status Report (cont’d) Copyright © 2017 VIT, All Rights Reserved.