Pass Date: Merit Date: Distinction Date: Refer: Date: Assignment front sheet Qualification Unit number and title BTEC Higher National Diploma in Health and Social Care Unit 26 / Facilitating Change In Health And Social Care Student name Assessor name Date issued Completion date Submitted on 08.03.2017 02.05.2017 Assignment title Unit 26 / Facilitating Change In Health And Social Care LO Learning outcome (LO) AC In this assessment you will have the opportunity to present evidence that shows you are able to: Task no. LO2 Be able to evaluate recent changes in health and social care services 2.1 Devise a strategy and criteria for measuring recent changes in health and social care 2.2 Measure the impact of recent changes on health and Social care services against set criteria 2.3 Evaluate the overall impact of recent changes in health and social care 2.4 Propose appropriate service responses to recent Changes in health and social care services LO3 Understand the principles of change management. 3.1 Explain the key principles of change management 3.2 Explain how changes in health and social care are planned 3.3 Assess how to monitor recent changes in health and social care services. Learner declaration I certify that the work submitted for this assignment is my own and research sources are fully acknowledged. Student signature: Date: In addition to the above PASS criteria, this assignment gives you the opportunity to submit evidence in order to achieve the following MERIT and DISTINCTION grades Grade Descriptor Indicative characteristic/s Contextualisation M1 Identify and apply strategies to find appropriate solutions An effective approach to study and research has been applied To achieve M1, you must demonstrate an effective approach to your study by submitting your work according to the deadline set (Opportunities to meet with Task 1, 2, 3) M2 Select / design and apply appropriate methods and techniques A range of source information has been used. To achieve M2, you need to use a range of sources of information throughout your work (Opportunities to meet with Tasks 1,2,3) M3 Present and Communicate appropriate findings An appropriate structure and approach has been used (in the presentation and communication of your findings). To achieve M3 when appropriate structure and sequence is followed throughout the assignment. (Opportunities to meet with Tasks 1,2,3) D1 Use critical reflection to evaluate own work and justify valid conclusions Conclusions have been arrived at through synthesis of ideas and have been justified To achieve D1 when conclusions have been arrived to through synthesis of ideas (Opportunities to meet with Task 2 and 3) D2 Take responsibility for managing and organising activities Substantial activities, projects or investigations have been planned, managed and organised/ To achieve D2 when you have successfully demonstrated autonomy and independence (Opportunities to meet with Task 3) D3 Demonstrate convergent / lateral / creative thinking Effective thinking has taken place in unfamiliar contexts. To achieve D3 by demonstrating that an effective and self-reflective thinking has taken place and that some problems have been solved (Opportunities to meet with Task 3) Assignment brief Unit number and title Unit 26 / Facilitating Change In Health And Social Care Qualification BTEC Higher National Diploma in Health and Social Care Start date 08.03.2017 Deadline/hand-in 02.05.2017 Assessor Halima Begum Assignment title Unit 26 / Facilitating Change In Health And Social Care Purpose of this assignment Health and social care services are continually subjected to many types of change: political, legal, organisational, demographic, cultural and technological. New ideas about the best ways to provide care for individuals such as partnership and collaborative working, constraints on public spending, and advances in technology all impact on organisations, staff and those who use services. Poorly managed change never works well, as it creates stress and resistance, so learning how to manage change effectively and help others in this continual process is crucial to effective service delivery. This unit introduces learners to the range of factors that can influence change; the effects of change on organisations, staff and users of services and the key principles of successful change management. Learners are also encouraged to evaluate the benefits of continuing change in health and care services. Scenario • You should use your own work practice from the Health & Social Care sector to support your answers for ALL tasks. Task 2 PowerPoint presentation (2.1, 2.2, 2.3, 2.4. and also opportunities to meet M1, M2, M3, D1, D3) Please address the points below in a presentation format (to include slide notes for each slide; also as a guidance you can develop 2 slides for each assessment criteria with a total of 10 slides): a) Devise a strategy and criteria for measuring recent changes in health and social care services, e.g. how services are organised (2.1) b) Then you will need to measure the impact of recent changes on health and social care, such as on direct users (2.2). c) You will then need to evaluate the overall impact of recent changes in health and social care, such as for workers in services (2.3) d) Finally, you need to propose appropriate service responses to recent changes in health and social care services, e.g. for the government (2.3) Task Guidance: • To achieve M1, you must demonstrate an effective approach to your study by submitting your work according to the deadline set • To achieve M2, you need to use a range of sources of information throughout your work • To achieve M3 can be achieved when appropriate structure and sequence is followed throughout the assignment. • To achieve D1 when conclusions have been arrived to through synthesis of ideas • To achieve D3 by demonstrating that an effective and self-reflective thinking has taken place and that some problems have been solved (Indicative word count: 1000 words) Submission date: 02.05.2017 Task 3 (3.1., 3.2., 3.3. and also opportunities to meet M1, M2, M3, D2, D3) Please address the following points in an report format: a) Explain the key principles of change management, e.g. Kotter’s eight steps to successful change (3.1) b) Explain how changes in health and social care are planned in UK such as methods, e.g. consultation (3.2) c) Assess how to monitor recent changes in health and social are services changes are being managed by your chosen organization, e.g. measuring and monitoring, e.g. evaluative research surveys (3.3) Task Guidance: • To achieve M1, you must demonstrate an effective approach to your study by submitting your work according to the deadline set • To achieve M2, you need to use a range of sources of information throughout your work • To achieve M3 can be achieved when appropriate structure and sequence is followed throughout the assignment. • To achieve D2 when you have successfully demonstrated autonomy and independence • To achieve D3 by demonstrating that an effective and self-reflective thinking has taken place and that some problems have been solved (Indicative word count: 1000 words) Submission date: 02.05.2017 Evidence checklist Summary of evidence required by student Evidence presented Task 1 Essay Task 2 Presentation (with slide notes) Task 3 Report Achievement Summary Qualification BTEC Higher National Diploma in Health and Social Care Assessor name Halima Begum Unit Number and title Unit 26 / Facilitating Change In Health And Social Care Student name Criteria Reference To achieve the criteria the evidence must show that the student is able to: Achieved? LO 1 Understand the factors that drive change in health and social care services 1.1 Explain the key factors that drive change in health and social care services 1.2 Assess the challenges that key factors of change brings to health and social care services LO 2 Be able to evaluate recent changes in health and social care services 2.1 Devise a strategy and criteria for measuring recent changes in health and social care 2.2 Evaluate the overall impact of recent changes in health and social care 2.3 Evaluate the overall impact of recent changes in health and social care 2.4 Propose appropriate service responses to recent Changes in health and social care services LO 3 Understand the principles of change management. 3.1 Explain the key principles of change management 3.2 Explain how changes in health and social care are planned 3.3 Assess how to monitor recent changes in health and social care services. Higher Grade achievements (where applicable) Grade descriptor Achieved? (tick) Grade descriptor Achieved? (tick) M1 Identify and apply strategies to find appropriate solutions D1 Use critical reflection to evaluate own work and justify valid conclusions M2 Select / design and apply appropriate methods and techniques D2 Take responsibility for managing and organising activities M3 Present and Communicate appropriate findings D3 Demonstrate convergent / lateral / creative thinking Assignment Feedback Formative Feedback: Assessor to Student Action Plan Summative feedback Feedback: Student to Assessor Assessor Signature Date Student Signature Date