Project Design Proposal
Designing website Interface for Online Food delivery
Design Manager: MAHESH REDDY KALLEDA
STUDENT ID:11634267
ITC 504-INTERFACE USABILITY
CHARLES STURT UNIVERSITY
Table of Contents
1. Scope 3
2. Objectives, Outputs and Targets 3
2.1 User Requirements 3
2.2 Objectives determined from requirements 3
2.3 Outputs and Targets 3
2.4 Success Criteria 4
3. Design Aims 4
3.1 From the viewpoint of an interface developer: 4
3.2 From the viewpoint of the project manager: 5
4. Design Outline 5
5. Proposed Evaluation Method 5
6. Bibliography 7
Scope
The scope of the project has been outlined in the following section of the report:
The application developed during the project would provide information regarding attractive, low cost menus.
The application developed during the project would include all payment options.
The customers would be able to rate the services provided by the online food through the application.
The website application developed by the project team would be accessible through both mobile and PC browsers.
The application would allow the customers to ask for justifications when there is a delay in the delivery of food.
Objectives, Outputs and Targets
User Requirements
The user requirements of the application are as follows:
The users would be to create an account with ‘Online Food delivery’
The users would be able to view the attractive, low cost menus of the organization
The users would be able search for specific food items on the website
The users would be able to place orders through the website
The users would be able to make online payments through the website
The users would be able to track their orders through the website
The users would be able to rate the services of the organization through the website
The users would be able to escalate the services of the organization on late deliveries
Objectives determined from requirements
The objectives of the website interface designing, as identified from the user requirements, are being outlined in the section below:
To design and develop the ‘MENU’ option for the online food application
To design and develop the ‘create account page’
To design and develop the search option for the website
To design and develop a secured payment system and integrate the same with the website
To design and develop ‘TRACK ORDER PAGE’ which would allow the users to track the progress of the order, rate the services being provided by the company and ask for justification from the representatives of the organization when their orders are delayed.
Outputs and Targets
The expected outputs of the project, along with target date of completion are being highlighted in the table below:
Task Outputs Target
The first phase of application development The development of the food application has been completed. 1 month from project start date
Test phase 1 The project team makes sure that the application runs on all operating systems 1 week from task 1
Test phase 2 The GUI of the application has been tested so as to ensure that it is user friendly. 1 week from task 2
Test phase 3 The project team makes sure that the application is accessible through all browsers 1 week from task 3
Commissioning the application The application is made available to the public 2 months from project start date
The following outcomes are expected are the end of the project:
The online food application would be capable of attracting at least 65% of the total target customers.
The online food application would provide the customers with information related to several varieties of food.
The online food application would provide information related to the special offers made available to the regular customers
Success Criteria
Following are the success criteria for the website interface being designed:
a. The interface should be easy to use and should allow the users to place orders through easy steps
b. The payments made through the website are secured.
c. High level of use satisfaction is reported from the customer end.
Design Aims
The design aims of this project, from the perspectives of an interface developer and a project manager, have been outline in the section below:
From the viewpoint of an interface developer:
To develop an online Food delivery website application that is easy to use, self-descriptive and meets all user requirements.
To ensure the safe of the payments made through the website
To ensure that the consistency of design is maintained across all the section sections of the website, and that the contents included in these sections are detectable, legible and comprehensible.
From the viewpoint of the project manager:
To ensure that the website application being designed meet all the user requirements and is develop by following all best practices of UI designing .
To ensure that the project is completed within schedule and budget committed to the client.
Design Outline
The entire website would constitute of the following sections:
Sl. No Page Description
1 Home Page Provides information related to the organization and the service it provides
Allows searching for specific food items/cuisine
Linked to: Menu, Create account, payments page, track orders
2 Menu page Multiple menu pages for different types of cuisine
Provides detailed information regarding all the items that the user can order online and their prices
Linked to: Home, Create account, payments page, track orders
Allows searching for specific food items
Allows us to select specific food items and proceed towards payments
3 Create account Allows users to create their own accounts
Linked to: Home page
4 Payments page Allows user to make online payments
Linked to: Home page, track order page, menu pages
5 Track orders Allows users to track progress order, rate services and chat with customer care representatives
Linked to: Home page, user accounts page, menu pages
Proposed Evaluation Method
The website interface being designed would be evaluated using the following methods:
Survey (Questionnaire): The beta version of the website would be made available to a specific section of the target users (before the official launch of the website). Information would then be collected from these users, through the survey questioners, regarding their experience of using the website.
Expert Reviews: Professional GUI designers would be hired to review the designed website interface with respect to Schneiderman’s golden rules of interface designing.
Bibliography
Altaboli, A., & Lin, Y. (2011). Objective and subjective measures of visual aesthetics of website interface design: the two sides of the coin. Human-computer interaction. Design and development approaches, 35-44.
Donati, C., & Vignoli, M. (2015). How tangible is your prototype? Designing the user and expert interaction. International Journal on Interactive Design and Manufacturing (IJIDeM), 9(2), 107-114.
Heinz, S., Linxen, S., Tuch, A. N., Fraßeck, L., & Opwis, K. (2016). Is It Still Where I Expect It?—Users’ Current Expectations of Interface Elements on the Most Frequent Types of Websites. Interacting with Computers.
Johnson, J. (2013). Designing with the mind in mind: simple guide to understanding user interface design guidelines. Elsevier.
Kuo, H. M., & Chen, C. W. (2011). Application of quality function deployment to improve the quality of Internet shopping website interface design. International Journal of Innovative Computing, Information and Control, 7(1), 253-268.
Levin, M. (2014). Designing Multi-device Experiences: An Ecosystem Approach to User Experiences Across Devices. " O'Reilly Media, Inc.".
Lo, J. J., Chan, Y. C., & Yeh, S. W. (2012). Designing an adaptive web-based learning system based on students’ cognitive styles identified online. Computers & Education, 58(1), 209-222.
Page, T. (2014). Skeuomorphism or flat design: future directions in mobile device User Interface (UI) design education. International Journal of Mobile Learning and Organisation, 8(2), 130-142.