No.
KEY PERFORMANCE INDICATORS (KPIs)
KEY RESULT AREAS (KRAs)
METRICS
1.
Capacity Building Training delivered
Number of people identified for training and who have actually undergone training
% of key/critical persons who have undergone training
2.
Operation Optimisation Savings made Amount time saved on manufacturing process
Productivity Gain
3.
Product
Optimisation
Quality Conformance
94% zero defects of produced products
4.
Employee Satisfaction
Employee Satisfaction Survey % average satisfaction about compensation and benefits