ASSESSMENT 3 – CHALLENGES TO BUSINESS SUCCESS AN OPERATIONS MANAGEMENT FOCUS Unit Code MAN515 Unit Title Operations Management Assessment Title: Challenges to Business Success an Operations Management Focus Type of Assessment: Written Report (Report Style) Length 3000 – 4000 words Value: 50% Task This assessment should be written using a report style. Over recent years, a number of key challenges have become very significant to Operations Managers. Six of these concepts are: Changing Technologies Continued Globalization of markets including 1st and 2nd world entrants. Changing customer expectations Changing job designs Quality management Global manufacturing Your task is to: 1. Identify a business you think is interesting and briefly discuss how each of the above challenges might impact that business in the future. (suggested minimum 1200 words) 2. Choose a minimum of three of the following areas of Operations Management that you think are likely to most impact the success of your chosen business and justify your selection of each. (suggested minimum 2000 words) o Goods and Service design o Process Selection, Design and Analysis o Facility and Work Design o Supply Chain Design o Capacity Management o Managing Inventories o Resource Management o Quality Management NOTE: Your work should: 1. Help the reader to understand how each concept interrelates with the challenges and 2. How, if properly applied, they will help any organisation to be more successful.