Charles Sturt University Subject Outline ITC504 201730 SM I-25 January 2017-Version 1 Page 1 of 16 ITC504 - Interface Useability Session 1 2017 Faculty of Business, Justice and Behavioural Sciences School of Computing and Mathematics Internal Mode Welcome to a new session of study at Charles Sturt University. Please refer to the University’s Acknowledgement of Country (http://student.csu.edu.au/study/acknowledgement-of-country). This subject outline is accessible through mobile devices from http://m.csu.edu.au. Subject Coordinator Rajasekaran Lakshmiganthan Email [email protected] Phone 0399357900 Campus To be advised. Building/Room number To be advised. Consultation procedures Any questions concerning the teaching of this subject can be made by contacting your Subject Lecturer. Lecturer Name : Corinna Ng Lecturer Email : [email protected] (mailto:[email protected]) Email is the best option. Please send a brief message regarding the issue and include the subject name and subject code in your email –it really helps to know which class you belong to, before I respond to your query. If your query is urgent then meet with your respective Course Coordinator on Level-4. Class times and location General Timetable as below will be available at the following website before the start of 201730 semester, which can be accessed on any Mobile Phone or IPAD: https://csutimetable.au.studygroup.com/Melbourne/ If you cannot contact your Subject Coordinator, please contact your teaching team using the contact details and consultation procedures provided on your Interact2 subject site. What is your subject about? A brief overview This subject provides an advanced study of Interface Design and Evaluation. The subject will look at various contexts that affect interface design and will employ both design and usability principles to evaluate and design interfaces. It includes the creation of usability testing strategies to ensure that both the design and usability requirements are met as well as the evaluation of test results. Learning outcomes On successful completion of this subject, you should: be able to explain the relevance of integrating aspects of the human, social and organisational context into the design process; be able to demonstrate and articulate the importance of the principles of design that are applicable to the design of an interface;Charles Sturt University Subject Outline ITC504 201730 SM I-25 January 2017-Version 1 Page 2 of 16 be able to evaluate the effective usability of an interface and recommend changes to improve its usability; be able to design a user interface to meet a given set of requirements; be able to design a usability strategy to ensure that an interface meets its usability goals; be able to interpret and evaluate usability testing results to plan interface improvements. Pass Requirements This subject has no exam. You must obtain a total mark of at least 50% in at least three (3) of the four (4) assignments and the total mark in order to pass this subject. To be eligible for the grade AA you must have submitted all assessment items in this subject. If you choose not to complete an assessment item and receive an overall mark between 45 and 49 then you will not be granted an AA. Key Subjects Passing a key subject is one of the indicators of satisfactory academic progress through your course. You must pass the key subjects in your course at no more than two attempts. The first time you fail a key subject you will be 'at risk' of exclusion; if you fail a second time you will be excluded from the course. The Academic Progress Policy (https://policy.csu.edu.au/view.current.php?id=00250) sets out the requirements and procedures for satisfactory academic progress, for the exclusion of students who fail to progress satisfactorily and for the termination of enrolment for students who fail to complete in the maximum allowed time. Assumed knowledge Academic integrity means acting with honesty, fairness and responsibility, and involves observing and maintaining ethical standards in all aspects of academic work. This subject assumes that you understand what constitutes plagiarism, cheating and collusion. If you are a new student we expect you to complete the modules called Academic Integrity at CSU (https://interact2.csu.edu.au/webapps/blackboard/execute/courseMain?course_id=_16412_1&task=true&src=). Prescribed Text Students must have access to a copy of the prescribed textbook. The prescribed text for this subject is: Rogers, Y., Sharp, H., & Preece, J. (2015). Interaction Design (4th ed.). Chichester, West Sussex, UK.: John Wiley & Sons Ltd. ISBN: 9781119020752 Recommended Reading Some recommended texts are listed below. These texts are not required for study in this subject but may be used to add depth to your studies. Lauesen, S. (2007), User Interface Design: A Software Engineering Perspective, Harlow, UK, Pearson Education Ltd. Krug, S. (2006). Don't Make Me Think. A Common Sense Approach to Web Usability. Berkeley. CA: New Riders. Krug, S. (2010). Rocket Surgery Made Easy. The Do-It-Yourself Guide to Finding and Fixing Usability Problems. Berkeley. CA: New Riders. Lowdermilk, T. (2013). User-Centered Design. Sebastopol, CA: O'Reilly Media Inc. Norman, D. (1990), The design of everyday things. Doubleday, New York. Norman, D. (2004). Emotional Design. Basic Books, New York. Shneiderman, B., & Plaisant, C. (2009). Designing the user interface: Strategies for effective human-computer interaction (5th ed.). Reading, MA: Addison-Wesley. ACM/IEEE/SIGCHI journals.Charles Sturt University Subject Outline ITC504 201730 SM I-25 January 2017-Version 1 Page 3 of 16 CHI and OZCHI proceedings. Charles Sturt University call number [P004/S1]. Required Software The software that we will use for this subject is Balsamiq's Mockups v3.3.3. Mockups is a professional wireframing tool and Balsamiq have granted CSU HCI students a full licence that will work until July 2016. The Balsamiq Mockups licence file can be downloaded from the Resources Page of the ITC204 Interact site. You can download either the Windows or the Mac OSX version from the Balsamiq download page at https://balsamiq.com/download/. The textbooks required for each of your enrolled subjects can also be found via the Student Portal Textbooks (http://student.csu.edu.au/study/study-essentials/textbooks) page. Subject and Assessment Schedule Schedule Session Week Week Commencing Topics Notes 1 27 Feb 2017 Gathering Requirements (Ch. 10) 2 06 Mar 2017 Interaction Design (Ch. 1) 3 13 Mar 2017 Understanding Interaction (Ch. 2) Assignment-1 is due on 17th March 2017 4 20 Mar 2017 Evaluation (Ch. 12,13) 5 27 Mar 2017 Evaluation Studies (Ch. 14.2, 15.1, 7.1 - 7.5) 6 01 Apr 2017 - 16 April 2017 Mid Session Break Assignment-2 is due on 14th April 2017 8 17 Apr 2017 Cognitive Models (Ch. 3) 9 24 Apr 2017 Interfaces (Ch. 6) 10 01 May 2017 Interaction Design (Ch. 9) 11 08 May 2017 Design, Prototyping & Construction (Ch. 11) Assignment-3 is due on 12th May 2017 12 15 May 2017 Social Interaction (Ch.4) 13 22 May 2017 Emotional Interaction (Ch. 5) Assignment 4 is due on 26th May 2017 14 29 May 2017 Revision 15 05 Jun 2017 Examination PeriodCharles Sturt University Subject Outline ITC504 201730 SM I-25 January 2017-Version 1 Page 4 of 16 Session Week Week Commencing Topics Notes - 16 Jun 2017 Notes: There will be replacement classes for classes that fall on Public Holidays - Monday 17 April 2017 and Tuesday 25 April 2017. Details will be announced later in the session This study schedule has been devised to assist in your planning during the session, and is intended as a guide only. Subject Content Information regarding the subject's content and textbook reading is outlined in the above Schedule. Subject Delivery Class/tutorial times and location If you are enrolled in an internal offering of this subject, your class times can be found at Timetable @ CSU (http://timetable.csu.edu.au). If you are enrolled in the online offering of the subject, this timetable will not apply. Find out how to use Timetable @ CSU via the Student Portal Class Timetable (http://student.csu.edu.au/study/study-essentials/timetable) page. Learning, teaching and support strategies How you are expected to engage with the subject All of your subject materials are available on the Interact site under the Topics link in the left hand side menu. I suggest that for each topic you read the learning objectives carefully, read the overview, quickly skim the text to get an idea of the topic and then watch any videos included in the topic. Once you have an idea of the topic's content, try and make a good set of notes under each of the headings in the topic. This will start to give you a good understanding of the topic and will assist you remember everything in the assignments and exam. In this subject we will meet for a 3-hour session where we will discuss that week’s topic. Before you come to class you need to have looked at the online activities in the Interact site and read the text so that you can contribute to the class and derive more meaning from the activities that we will do in class. We will spend class time working through the topic questions, discussing them and preparing responses. In addition we may use video, games and case studies to enhance understanding of certain topic areas. It is helpful to have a small task to complete early in the session so that you have a focus in the subject from the very first day, and so I have set a small practical design assignment in week 2 as part of your assessment. If you don’t attempt this assignment, I may contact you by phone or email to have a chat about study and if there are any issue that I can help with. The modules for this subject have been written specifically to guide you through the sections (and questions) of the prescribed textbook relevant to each topic. You should check the Interact2 Site at least weekly for postings, announcements, lecture information and other resources that will assist your studies or additional information and resources vital to your success in the subject. Studying at university does not mean studying alone. During class you will have an opportunity to interact the lecturer as well as your peers.Charles Sturt University Subject Outline ITC504 201730 SM I-25 January 2017-Version 1 Page 5 of 16 Use the subject schedule to plan your studies over the session. You can also contact an adviser through Student Central on the following number: 1800 275 278 (or +61 2 6933 7507 from outside Australia). Library Services The CSU Library website provides access to online material and print, using Primo Search to find online journal articles, eBooks, hardcopy books from CSU Library (see Library Manager for Interlibrary Loan Requests), company & government reports, eJournals, dissertations, theses, newspapers including Business & Financial newspapers in Factiva (See Business & IT Journal Databases), and other reference resources (eg. Australian Bureau of Statistics, Australian standards, online encyclopaedias & dictionaries to be read on the computer). You will also find library guides, Subject Reserve for any readings eg. ITC100, ACC100, etc., and online assistance to help you use the Library's resources such as Ask a Librarian – Live Chat and Ask a Librarian - Web Form. You can find Library Services on both the SGA library online catalogue: http://primo.unilinc.edu.au/primo_library/libweb/action/search.do?vid=SGA The SGA library online catalogue allows students to Sign In, My Account shows student’s current library record including all books on loan, Renew your borrowed books online before the due date, also Search and Request all books in the SGA library, even if unavailable due to high demand from students. Students can Request books when all books are on loan to other students. When the requested book is returned to the SGA library, the student who requested the book receives an email immediately to pick up the book from the SGA library. View your library record online 24/7 at the above web link for SGA library. And also CSU Library online: http://student.csu.edu.au/library - CSU Library Services including Primo Search & Subject Reserve online with 24/7 access, online and video tutorials in research skills, finding journal articles for assignments, topic analysis, download Endnote referencing program and many other online library services to help you successfully complete your assignments for all CSU courses. http://trove.nla.gov.au/ - Powerful search engine from National Library of Australia to access many different online resources on any subject from one search. Contact Details for renewing loans, locating books and other information: SGA Melbourne Library: Marian Lees - Director, Library Services Ph: (03) 9935 7921 Email: [email protected] Library Help http://student.csu.edu.au/library/help -contacts Friendly and quick assistance is available. Ask for help finding information and navigating the library's extensive eResources. Online Tutorials http://student.csu.edu.au/library/study-research/training-tutorials-videos Learn how to: • use Primo Search to find eReserve material and journal articles • search journal databases and web resources for information for your assessments • identify appropriate sources of information and peer reviewed material, and evaluate resources. Bookmark your Subject Library Resource Guide Subject Library Guides are a great way to get started with research. Each online guide is tailored to a specific area of study, including Accounting, Business & Information Technology outlining how to research in your area and where to look for information. http://libguides.csu.edu.au/Charles Sturt University Subject Outline ITC504 201730 SM I-25 January 2017-Version 1 Page 6 of 16 Academic Learning Support Assistance Visit the learning support website for advice about assignment preparation, academic reading and note-taking, referencing, and preparing for exams at: http://student.csu.edu.au/study You may also contact: Name: Monique Moloney Email: [email protected] Phone: (03) 9935 7919 Name: Bethany Winkler Email: [email protected] Phone: (03) 9935 7953 Name: Gail Ekici Email: [email protected] Phone: (03) 9935 7965 For appointments, please see Reception at Level 1. Queries regarding the content of this subject should be directed to your subject lecturer. Residential school You are not required to attend a residential school for this subject. Your workload in this subject This subject code is an 8 point subject. The CSU Subject Policy states that a standard 8 point subject should require you to spend up to 160 hours engaged in the learning and teaching activities. These activities include the time spent in preparation for assessment, including study for examinations, tests, and assignment preparation. The following is a recommended breakdown of the hours allocated for successful completion of this: Assessment Items Item number Title Type Value Due date* Return date** 1 Assignment-1 (Project Requirements and Scope) Assignment 10% 17-Mar-2017 07-Apr-2017 2 Assignment-2 (Project Design Proposal) Assignment 25% 14-Apr-2017 10-May-2017 3 Assignment-3 (Detailed Design Document) Assignment 50% 12-May-2017 02-Jun-2017 4 Assignment-4 (Design Evaluation) Assignment 15% 26-May-2017 19-Jun-2017 * due date is the last date for assessment items to be received at the University ** applies only to assessment items submitted by the due date Assessment item 1 Assignment-1 (Project Requirements and Scope) Value: 10% Due date: 17-Mar-2017 Return date: 07-Apr-2017 Length: 2 pages Submission method optionsCharles Sturt University Subject Outline ITC504 201730 SM I-25 January 2017-Version 1 Page 7 of 16 Alternative submission method Task You are to prepare the project scope and initial requirements and assumptions for a new Interface Design project. This project may be either: The online gift shop case study that is located in the ITC504 Interact Resources folder, or A project that you are doing as part of your employment, or are proposing or planning to do. You are to prepare a Project Brief for this project. The project brief will set the basis for the rest of your assignment work in ITC504. You should approach this project as a “blue sky” project. That is, you are going to design and develop an interface that is different to those that you have previously worked on. This means that your planning will necessarily be somewhat more diffident as you will be doing research during the planning and design process to achieve your design aims. Your project brief should include the following sections: Overview Vision Outcomes Scope Objectives, Outputs and Targets Success Criteria Key assumptions The project brief should concentrate on the Overview, Vision, Outcomes, Scope and Key Assumptions at this stage. These sections define your vision for the project and should be quite well developed. The Objectives and Success Criteria may not be well known at this stage, but some effort should be made to determine what they are. These will be added to later in the project. Rationale The rationale for this assignment is to test students ability to capture, develop and understand user requirements for an interface design project. The assignment will also test the ability of students to understand the constraints that are inherently contained in requirements. Marking criteria Question HD DI CR PS FL Project Brief Comprehensive project brief with excellent overview that clearly articulates the project vision, outcomes, scope & assumptions Very detailed project brief with very good overview that articulates the project vision, outcomes, scope & assumptions Thorough project brief with good overview that conveys the project vision, outcomes, scope & assumptions Adequate project brief with overview that gives a good idea of the project vision, outcomes, scope & assumptions Inadequate or incomplete project brief that does not convey or does not have the project vision, outcomes, scope or assumptions Presentation, spelling & grammar (-5 marks) Up to 5 marks may be deducted for poor presentation, spelling and grammar PresentationCharles Sturt University Subject Outline ITC504 201730 SM I-25 January 2017-Version 1 Page 8 of 16 Include your and subject details with your answer in a MS Word document. Your project brief is NOT to exceed 2 pages in length, except the cover page and references. Requirements Online submission via Turnitin is required for this assignment. Assessment item 2 Assignment-2 (Project Design Proposal) Value: 25% Due date: 14-Apr-2017 Return date: 10-May-2017 Length: 3 pages Submission method options Alternative submission method Task Project Design Proposal Your project brief has been accepted by Senior Management and a design project has been formally commenced. You have been appointed as both Project Manager and Chief Designer for the project. Your tasks are to: 1. Update your project brief with full details of: Objectives, Outputs and Targets, Success Criteria. 2. Write a Project Design Proposal that covers the following: Design aims; Outline of the proposed design; Proposed evaluation methods. Your first task updates your initial project document. The update should now reflect the complete user requirements and your objectives, outputs and targets for the project. This update will probably not exceed two (2) pages. The Project Design Proposal should outline firstly your design aims for the project and how they will meet the user requirements. You should then give a brief outline of your design. This should be mainly written, rather than be drawn, and you should describe and discuss HOW your design will enhance the user experience (UX) of the user while meeting their requirements, You may also want to refer to design principles to support your argument. Finally, you need to discuss how you will test your design for usability, UX, and its fit to the requirements. Again you will want to support your argument with reference to principles. You do not need to produce a full test plan at this time. Rationale The rationale of this assignment is to test student’s ability to capture, develop and understand userCharles Sturt University Subject Outline ITC504 201730 SM I-25 January 2017-Version 1 Page 9 of 16 requirements for an interface design project and develop those requirements into Objectives, Outputs and Targets. From the requirements, the student should also be able to develop the Success Criteria for the design. The assignment will also test the ability of students to plan and develop a design that meets the user requirements and enhances the user experience. Marking criteria Question HD DI CR PS FL Updated Project Brief Comprehensive project brief with excellent overview that clearly articulates the objectives & success criteria Very detailed project brief with very good overview that articulates the objectives & success criteria Thorough project brief with good overview that conveys the objectives & success criteria Adequate project brief with overview that gives a good idea of the objectives & success criteria Inadequate or incomplete project brief that does not convey or does not have the objectives & success criteria Design Aim Comprehensive and clear statement of design aim showing how it meets all user requirements, with references Very detailed statement of design aim showing how it meets most user requirements, with references Thorough statement of design aim showing how it meets many user requirements, generally with references Adequate statement of design aim showing how it meets some user requirements, with some references Inadequate or incomplete statement of design aim that does not show how it meets user requirements with few or no references Outline of proposed design Comprehensive and clear discussion of design, with clear examples, showing how the design meets all user requirements and design principles with references Detailed discussion of design, with examples, showing how the design meets most user requirements and design principles with references Thorough discussion of design, with examples, showing how the design meets most user requirements and design principles with some references Adequate discussion of design showing how the design meets many user requirements and design principles with some references Inadequate or incomplete discussion of design, with no examples, fails to show how the design meets user requirements and design principles with few or no references Proposed evaluation method Comprehensive and clear statement of proposed evaluation method with excellent discussion of reasons for use, expected outcomes and analysis plans Detailed statement of proposed evaluation method with good discussion of reasons for use, expected outcomes and analysis plans Thorough statement of proposed evaluation method with reasonable discussion of reasons for use, expected outcomes and analysis plans Adequate statement of proposed evaluation method with some discussion of reasons for use, expected outcomes and analysis plans Inadequate or incomplete statement of proposed evaluation method with no discussion of reasons for use, expected outcomes and analysis plans Presentation, spelling and Grammar (-5 marks) Up to 5 marks may be deducted for poor presentation, spelling and grammar Referencing (-5 marks) Up to 5 marks will be deducted for not providing / following the proper APA style of referencing. Note that the guide for APA referencing is provided in the Resource section of Interact site PresentationCharles Sturt University Subject Outline ITC504 201730 SM I-25 January 2017-Version 1 Page 10 of 16 Include your and subject details with your answer in a MS Word document. Your Project Design Proposal should NOT exceed three (3) pages, excluding references. You will need to reference all literature using the APA 6th edition referencing style. Requirements Online submission via Turnitin is required for this assignment. Assessment item 3 Assignment-3 (Detailed Design Document) Value: 50% Due date: 12-May-2017 Return date: 02-Jun-2017 Length: 25 pages Submission method options Alternative submission method Task Prepare a detailed design document for the user interface for your project. Your design document should be based on your Project Requirements and Scope document and your Project Design proposal. Your design document should include the following sections, as a minimum: 1. Design overview; 2. Project scope; 3. Business and User requirements; 4. Key assumptions; 5. Design process to be used; 6. Interface Design, including the following sections with justification for use: All screen layouts; All components identified, with justification for their use; Workflow diagrams for major tasks (if required); Use of colour, frames and sections; Help and user assistance functions; Use of icons; User task navigation; 7. Usability testing and evaluation, including the following sections with justification for use: Evaluation aims; Evaluation methodology; Test audience selection and ethical considerations; Evaluation experiments; Analysis methodology and procedures. This is the final design for your project so all the sections in the document should be complete in all detail. Rationale This assignment assesses a student's ability to: Critically examine and interpret the principles of design that are applicable to the design of an interface; Critically examine and evaluate a user interface design to determine if it meets a given set ofCharles Sturt University Subject Outline ITC504 201730 SM I-25 January 2017-Version 1 Page 11 of 16 requirements; Interpret, analyse and evaluate usability testing results to plan interface design improvements; Marking criteria Question HD DI CR PS FL Design Overview Comprehensive overview that clearly articulates the objectives & success criteria Very detailed overview that articulates the objectives & success criteria Thorough overview that conveys the objectives & success criteria Adequate overview that gives a good idea of the objectives & success criteria Inadequate or incomplete overview that does not convey or does not have the objectives & success criteria Project Scope Comprehensive and clear statement of project scope Detailed statement of project scope Thorough statement of project scope Adequate statement of project scope Inadequate or incomplete statement of project scope Requirements Comprehensive and clear statement of project requirements Detailed and clear statement of project requirements Thorough statement of project requirements Adequate statement of project requirements Inadequate or incomplete statement of project requirements Assumptions Comprehensive and clear explanation of assumptions Detailed and clear explanation of assumptions Thorough explanation of assumptions Adequate explanation of assumptions Inadequate or incomplete explanation of assumptions Design Process Comprehensive and clear statement of design process Detailed and clear statement of design process Thorough statement of design process Adequate statement of design process Inadequate or incomplete statement of design process Interface Design Comprehensive and clear UI design & drawings, all components clearly identified with excellent justification for use Detailed UI design & drawings, all components clearly identified with clear justification for use Good UI design & drawings, all components clearly identified with some justification for use Adequate UI design & drawings, all components clearly identified with justification for use Poor or inadequate UI design and/or drawings, few components identified with little or no justification for use Usability Testing Comprehensive and clear evaluation plan with comprehensive aims, methodology, procedures, audience & ethics plans, experiments & analysis Detailed evaluation plan with well detailed aims, methodology, procedures, audience & ethics plans, experiments & analysis Thorough evaluation plan with good aims, methodology, procedures, audience & ethics plans, experiments & analysis Adequate evaluation plan with adequate aims, methodology, procedures, audience & ethics plans, experiments & analysis Incomplete or inadequate evaluation plan with inadequate aims, methodology, procedures, audience & ethics plans, experiments & analysis Presentation, Spelling & Grammar Up to 5 marks may be deducted for poor presentation, spelling and grammar Referencing Up to 5 marks will be deducted for not providing / following the proper APA style of referencing. Note that the guide for APA referencing is provided in the Resource section of the ITC504 Interact site PresentationCharles Sturt University Subject Outline ITC504 201730 SM I-25 January 2017-Version 1 Page 12 of 16 Include your and subject details with your answer in a MS Word document. Your design document should not exceed ~25 pages in length, excluding references. You will need to reference all literature, applications and websites using the APA 6th edition referencing style. Requirements Online submission via Turnitin is required for this assignment. Assessment item 4 Assignment-4 (Design Evaluation) Value: 15% Due date: 26-May-2017 Return date: 19-Jun-2017 Length: 3 pages Submission method options Alternative submission method Task Your design has been a success and you have been asked to write a paper that describes how you developed that design and why you chose that particular interface. You will need to discuss how your design meets the user(s) requirements and enhances their experience. You should mention what factors influenced your design, how they influenced it and why. You should discuss similar interfaces that have given your ideas or elements that you have used in your design. You will also need to discuss the reasoning behind your design and why YOU think that this design is the best solution to this particular problem. Rationale The rationale of this assignment is to assess a student's ability to discuss the reasoning behind an interface in terms of principles of design, principles of usability and the user experience. Marking criteria Question HD DI CR PS FL Design discussion Comprehensive design discussion with excellent discussion of requirements, influences, reasoning, design & usability principles, with references Very detailed design discussion with very good discussion of requirements, influences, reasoning, design & usability principles, with references Thorough design discussion with suitable discussion of requirements, influences, reasoning, design & usability principles, with references Adequate design discussion with good discussion of requirements, influences, reasoning, design & usability principles, with references Inadequate or incomplete design discussion with little or no discussion of requirements, influences, reasoning, design & usability principles, with few or no references Presentation, spelling and Grammar (-5 marks) Up to 5 marks may be deducted for poor presentation, spelling and grammar Presentation Include your and subject details with your answer in a MS Word document. Your discussion should not exceed three (3) pages in length, excluding references. You will need to reference all literature; applications or websites mentioned using the APA 6th edition referencing style.Charles Sturt University Subject Outline ITC504 201730 SM I-25 January 2017-Version 1 Page 13 of 16 1. 2. 3. 4. 5. Requirements Online submission via Turnitin is required for this assignment. Assessment Information Learning materials Details of learning materials that support your success in this subject can be found in the Interact2 Subject Site. Referencing Referencing is an important component of academic work. All assessment tasks should be appropriately referenced. The specific details of the referencing requirements are included in each assessment task description. Get referencing style guides and help (http://student.csu.edu.au/library/integrity/referencing-at-csu) to use for your assessments. Plagiarism CSU treats plagiarism seriously. We may use Turnitin to check your submitted work for plagiarism. You can use Turnitin to check for plagiarism (http://student.csu.edu.au/library/integrity/referencing-at-csu/checking) in your assessments before submission. How to apply for special consideration Academic regulations provide for special consideration to be given if you suffer misadventure or extenuating circumstances during the session (including the examination period) which prevents you from meeting acceptable standards or deadlines. Find the form on the Student Portal Special Consideration, Misadventure, Advice and Appeals (http://student.csu.edu.au/study/academic-advice) page. Extensions In order to ensure that students who hand their assignments in on time are not disadvantaged, and to enable the lecturer to comply with the requirement to return assignments to the class within 21 days, the following rules about extensions will be strictly enforced: Extensions cannot be granted for online tests, as these have to be done within a specific time frame, after which the answers are released to the class automatically. Computer problems and normal work-related pressures and family commitments do not constitute sufficient reasons for the granting of extensions. If it becomes obvious that you are not going to be able to submit an assignment on time because of an unavoidable problem, you must submit your request for an extension to the Subject Coordinator in writing (email or post) prior to the due date. Requests for extensions will not be granted on or after the due date so you must make sure that any extension is requested prior to the day on which the assignment is due. You are expected to do all you can to meet assignment deadlines. Work and family related pressures do not normally constitute sufficient reasons for the granting of extensions or incomplete grades. If you apply for an extension, you may be asked to email your lecturer on what you have done so far on the assignment. You must be able to provide documentary evidence (such as a certificate from a doctor or counsellor) justifying the need for an extension as soon as practicable - but please note that ifCharles Sturt University Subject Outline ITC504 201730 SM I-25 January 2017-Version 1 Page 14 of 16 5. 6. 7. 8. the circumstances giving rise to the request for an extension arise on a day when you cannot get documentary evidence, you must still apply for the extension before the due date and submit the documentary evidence afterwards. Given the tight deadlines involved in returning assignments to students and putting feedback on Interact, the maximum extension granted generally will be seven (7) days from the due date. Assignments received more than 10 days after the due date or extension date will not be marked unless the staff member decides otherwise. Items received late will be penalised at 10% of the mark available for the assessment item per day it is late (see below). Note that for purposes of measuring lateness, the 'day' begins just after 00.00 hrs AEST - so an assignment received after midnight of the due date will be penalised 10% for lateness. This rule will be applied to all students uniformly. Penalties for Late Submission The penalty for late submission of an assessment task (without obtaining the Subject Coordinator's approval for an extension) will be: 10% deduction per day, including weekends, of the maximum marks allocated for the assessment task, i.e. 1 day late 10% deduction, or 2 days late 20% deduction. An example of the calculation would be: Maximum marks allocated = 20 Penalty for one day late = 2 marks (so, a score of 18/20 becomes 16/20 and a score of 12/20 becomes 10/20). If an assignment is due on a Friday but is not submitted until the following Tuesday, then the penalty will be four days (40% deduction or 8 marks in the example above). Submissions more than 10 days late will be acknowledged as received but will not be marked. Resubmission Under normal circumstances resubmission of assessment items will not be accepted for any of the assessments required in this subject. Online Submission Assignments should be submitted through TurnItIn. Please meet with your respective lecturer to enroll in the Turnitin (If you do not receive any email from Turnitin). Assessments such as Blogs, Quizzes and Journals are required to submit in the Interact2. TurnItIn does not accept Excel files and PDF files. Assignment/s must be submitted through Turnitin by midnight (AEST) according to the date mentioned in the subject outline. Postal Submission Under normal circumstances postal submissions will not be accepted for any of the assessments required. Hand Delivered Submission Under normal circumstances hand delivered submissions will not be accepted for any of the assessments required.Charles Sturt University Subject Outline ITC504 201730 SM I-25 January 2017-Version 1 Page 15 of 16 Feedback Feedback for assessment items will be provided by subject lecturer/s. Assignment Return You should normally expect your marked assignment to be returned to you within 15 working days of the due date, if your assignment was submitted on time. If you submitted your assignment on time but have not returned by the return date, you should make enquiries in the first instance to the subject lecturer. If the subject lecturer is not available, contact Level 1, Reception. Student Feedback and Learning Analytics Evaluation of Subjects CSU values constructive feedback and relies on high response rates to Subject Experience Surveys (SES) to enhance teaching. Responses are fed back anonymously to Subject Coordinators and Heads of Schools to form the basis for subject enhancement and recognition of excellence in teaching. Schools report on their evaluation data; highlighting good practice and documenting how problems have been addressed. You can view a summary of survey results via the Student Portal SES Results (https://student.csu.edu.au/study/subject-experience-survey-results) page. We strongly encourage you to complete your online Subject Experience Surveys. You will be provided with links to your surveys via email when they open three [3] weeks before the end of session. Changes and actions based on previous student feedback Based on past analytics, changes made to the subject included more face-to-face interactions with the subject Lecturer and Course Coordinator can significantly improve learning outcomes. Learning analytics in this subject Learning Analytics refers to the collection and analysis of student data for the purpose of improving learning and teaching. It enables the University to personalise the support we provide our students. All Learning Analytics activities will take place in accordance with the CSU Learning Analytics Code of Practice. For more information, please visit CSU’s Learning Analytics (http://www.csu.edu.au/division/student-learning/home/analytics-and-evaluations/learning-analytics) website. Data about your activity in the Interact2 site and other learning technologies for this subject will be recorded and can be reviewed by teaching staff to inform their communication, support and teaching practices. Services and Support Your Student Portal (http://student.csu.edu.au) tells you can how you can seek services and support. These include study, admin, residential, library, careers, financial, and personal support. Develop your study skills Develop your study skills (https://student.csu.edu.au/study/skills) with our free study services. We have services online, on campus and near you. These services can help you develop your English language, literacy, and numeracy. Library Services CSU Library (https://student.csu.edu.au/library) provides access to the eBooks, journal articles, books, and multimedia resources needed for your studies and assessments. Get the most out of these resources by contacting Library staff either online or in person, or make use of the many Library Resource Guides, videos and online workshops available.Charles Sturt University Subject Outline ITC504 201730 SM I-25 January 2017-Version 1 Page 16 of 16 CSU Policies and Regulations This subject outline should be read in conjunction with all academic policies and regulations, e.g. Student Academic Misconduct Policy, Assessment Policy – Coursework Subjects, Assessment Principles Policy, Special Consideration Policy, Academic Progress Policy, Academic Communication with Students Policy, Student Charter, etc. Please refer to the collated list of policies and regulations relevant to studying your subject(s) (http://student.csu.edu.au/administration/policies-regulations-subjects) which includes links to the CSU Policy Library (http://www.csu.edu.au/about/policy) – the sole authoritative source of official academic and administrative policies, procedures, guidelines, rules and regulations of the University. Subject Outline as a Reference Document This Subject Outline is an accurate and historical record of the curriculum and scope of your subject. CSU's Subject Outlines Policy (https://policy.csu.edu.au/view.current.php?id=00267) requires that you retain a copy of the Subject Outline for future use such as for accreditation purposes.