​​ Enterprise Communications Semester 1, 2016 Version 1.0 :: 5/6/2016 ICT50415 Diploma of Information Technology Networking Competencies  ICTTEN5168A: Design and implement an enterprise voice over internet protocol and a unified communication  ICTNWK505: Design, build and test a network server o ICTTEN5168A 2.1, 2.3, 2.4, 2.5, 3.3, 3.43.5, 3.6, 5.4, 5.5, 6.1, 6.2, 6.3 o ICTNWK505: 1.1, 1.4, 1.5,1.6, 1.7, 2.1, 2.2, 2.3, 3.1, 3.2, 3.3, 3.4, 3.5, 3.6, 3.6, 3.8, 3.9, 5.1-5.4 Critical Aspects of Evidence  Evidence of the ability to: o Configure network, servers and application software to provide optimal performance, meet security requirements and avoid known conflicts o Configure applications to meet customisation requirements o Monitor, test and evaluate the performance of aspects of convergent solutions, including security and access levels, network traffic protocols and bandwidth considerations o Design and implement a UC network, including implementing the infrastructure for enterprise VOIP and EC systems to meet business requirements using converged networks o Apply knowledge of current networking, transmission technologies and protocols  Submit your assessment items by the specified dates  Present material according to IT Dept. standards specified.  Practical activities are to be noted down in the student journals specifically for this subject. Marks will be allotted according to the practical and the write up. Method Introductory Activity – Assessed as a Prac in-class activity Due Date As completed. Refer to subject outline. Windows Based Computer(s) with Virtualisation Environment Grade Approx. 4% of final grade (40% total) A satisfactory assessment. 1 | Page Enterprise Communication – Practical Activity Practical Exercise 8 On the successful completion of the following activities, students can expect to achieve approximately 4% from the 40% allotted for the practical exercises. The aims of this exercise are to: o Download and deploy a simple VoIP system, OfficeSIP o Install this tool o Install relevant clients o Create users/map users to numbers o Establish successful VoIP calls between users o Establish VoIP calls between different server installations. This activity should be completed ideally within appropriately configured Virtual Machines on the I7 Computers with Room C1.2.25. Activities 1 – 5 will be completed individually; Activity 6 will require you to join up with another student to complete the activity. Note that this exercise uses VMware Player as the VM Environment. ESXi will possibly not have adequate performance for this Exercise. o Location: http://www.officesip.com In this activity we will investigate the technology and techniques behind Voice and Video Communications. We will start by viewing a selection of YouTube videos (some good, some???) to explain basic concepts.  View the following videos below:  SIP Fundamentals: http://www.youtube.com/watch?v=lvLwcARHFoY  SIP Trunking: http://www.youtube.com/watch?v=yWAx0V9gicY What is SIP Trunking? Benefits of SIP Trunking?  VoIP Architecture: http://www.youtube.com/watch?v=CEn7qno_XS4  Document any important concepts in your Journal. In this activity we will acquire all the resources needed for the exercise.  Utilise one of the P7's in a CIT Lab. Note the configuration of the machine as it will need to be restored on completion.  Download the latest release (non beta) software from the OfficeSIP site (http://www.officesip.com )  SIP Server 3.x rc < Do not use the Beta 2 | Page Enterprise Communication – Practical Activity  SIP Messenger  SIP Softphone  MUV Client  Document the steps that you followed to obtain and install your tool in your Journal. Note that you may need this software for other subjects In this activity we will install the OfficeSIP server and adjust security and user controls. We will create accounts for various users.  Install OfficeSIP within a machine that you will designate as your Server  Note: This may be done on the base OS as long as the server is removed after  If installed in a VM then operate the VM in Bridged Mode  Preferred  You do not have to integrate this with Active Directory Accounts at this stage  Create accounts for the following users:  Sam: Account [email protected] Password Tafe123  Sebastian: Account [email protected] Password Tafe123  Lulani: Account [email protected] Password Tafe123  Document the steps that you followed in your Journal. use. In this activity we will adjust user and security settings to configure the SIP Messenger to  Configure the SIP Messenger for Sam on a remote PC to your server installation. Diagnose any connection issues.  Likewise configure the SIP Messenger for Sebastian and Lulani on a second machine.  Test that you can send messages each user.  Document the steps that you followed in your Journal. In this activity we will configure the SIP Voice Softphone to operate. You will require your USB headset for this exercise.  Configure the SIP Softphone for Sam on a remote PC to your server installation. Diagnose any connection issues.  Likewise configure the SIP Softphone for Sebastian and Lulani on a second workstation.  Test that you can call each user and establish calls between each user.  Document the steps that you followed in your Journal. 3 | Page Enterprise Communication – Practical Activity In this Activity we will configure a router to enable connectivity between two groups.  Set up a "Forwarder" entry for your DNS server to the DNS server of the group that you are going to join  i.e. if your group's DNS server was on 192.168.100.10 and the group that you are joining has a DNS server on 192.168.200.10 then each machine needs to have the other's DNS server entry as a forwarder set.  Ensure that your router has no "startup-config" scripts and that it functions properly before starting.  Connect your switch to an Ethernet port on a router  Connect a second group's switch to the second Ethernet port on the router.  Configure the appropriate IP addresses on the router for each group. i.e. conf term int fa 0/0 ip address 192.168.100.10 255.255.255.0 no shutdown  Test ping your interfaces from PCs in each group  Implement RIPv2 routing i.e. conf term router rip network 192.168.x.0  The network address of each network 192.168.x.0  The network address of each  Determine that machines on one side of the router can ping machines on the other side of the router with the ping command via both IP address and domain names.  Attempt to establish voice and messaging calls to users not on your network but created on the other group's network.  Document the steps that you followed in your Journal. Explain and demonstrate a fully functioning VoIP environ to your teacher Upload your Journal Notes to Moodle for assessment. -- -- -- -- -- -- -- -- -- -- -- -- -- -- -- -- -- -- -- -- -- -- -- -- -- -- -- -- -- -- -- -- -- -- -- -- -- -- -- -- -- -- -- -- -- -- -- -- -- -- -- -- -- -- -- -- -- -- -- -- -- -- If there are no further tasks given by the Teacher at this point then shut down your virtual operating systems. Remember to shut down the client workstation first and then the server operating system ********************************************************************************************************* At the end of the practical session, please ensure that you have saved the folders of the virtual operating systems on to your USB hard disk. Before leaving the lab room ensure that any software installed on the base OS is removed and that your machine has been left in a better state than you found it in.