Referencing Styles : APA Question 1. Emporium Trading Company purchases products from Asia and then resells them to local retailers. During the last 2 years demand for the imported products has increased significantly. Emporium Trading is expanding its local operations, including a new information system, to assist with managing the increase in purchases. You work as a consultant systems analyst, and you have been tasked with preparing documentation to assist with the identification of the current business processes in order to facilitate the identification of a suitable system for acquisition and payment for products. Based on an interview with the department supervisor, prepare a document flowchart using a system tool, to document the acquisition/payment system that currently exists at Emporium Trading Company. A system tool includes software such as Word, Excel, Smartdraw or Edraw. There are many tools that are available to trail for free on the internet. Referencing Styles : Harvard 1. Critically analyze what the customers’ service expectations are from restaurants such as Raju Omelet? How did these expectations develop? (20 marks) 2. Formulate the Unique Selling Points of Raju Omelet. What brand image did Raju Omelet develop during its start-up period and how was this image established? (20 marks) 3. What would it take at this restaurant to ensure that customers are highly satisfied? How valuable is highly satisfied customers in the restaurant business and why? (20 marks) 4. Critically analyze what points should Raju consider before introducing the home delivery service? Do you think they should go ahead and introduce it, why or why not? (20 marks) 5. Rationalize whether Raju Omelet should purse a product development, market development, diversification, or market penetration strategy when considering their potential expansion into other parts of the UAE. (20 marks