Referencing Styles : APA For Questions 1 2 & 3 Analyse the following interactions between the admitting enrolled nurse and the family and explain in 200 words or less for EACH question -: A. Discuss If the nurse’s response is effective, B. Discuss the type of communication technique used by the nurse C. Discuss how your response might differ. In your answers consider communication techniques such as clarification, paraphrasing, personal space, active listening, empathy, assertive techniques and the use of touch and silence. Case Study Aakifah Al Mukhtar is a Muslim who at the age of 80 was recently admitted to the Golden Days Nursing Home. She has Parkinson’s disease and early stage Parkinson’s dementia. Her son is her main support person and is very worried that his mother’s culture, religion and beliefs are attended to in the home. Client/Family/Nurse Interactions: 1. Son: I am terribly worried about my mother, once I leave her here alone. Who will know what she needs and will her wishes be respected? Nurse: I understand your concerns. Could you tell me more about your Mother and how she likes things done? 2. Aakifah – I don’t want to stay here, I’m frightened – there are bugs all over the ceiling. Nurse: Don’t be so silly, they are only spots on the ceiling. (She then gives Aakifah a big hug and Aakifah cringes and starts to cry) 3. Son: I don’t think my mother trusts you yet. I want to talk to a man about my mother – you don’t know anything. Nurse: How dare you talk to me like that! It’s me or no one! 4. How would you make Aakifah feel comfortable, using nonverbal communication (discuss at least 3 points) 5. How would you make Aakifah feel comfortable, using verbal communication (discuss at least 3 points) 6. How would you establish an effective nurse patient relationship with Aakifah? (discuss both social and psychological barriers to communication) – (hint look at the case study again to see Aakifah’s age, religion, family situation, living arrangements, illness) 7. Discuss the communication techniques you would use to engage Aakifah’s son in a discussion centred on his feelings and thoughts (discuss at least 3 points) 8. Discuss the communication techniques you would use to offer solutions and guidance to Aakifah’s son (discuss at least 3 points) 9. You are walking past Mrs Aakifah’s room and discover that she has fallen out of the bed onto the floor where is crying quietly and trying to get up. You assist Mrs Aakifah onto a chair as she keeps saying over and over, “I’m alright”. After following facility procedure for this incident, you are then to discuss this with the patient and the son. a. Please discuss the principles of open disclosure b. Provide an example conversation of what you say when communicating the incident to the patient and son c. When faced with an adverse event / incident do you consult with the RN True / False d. There are 2 main forms that would be required to complete when a patient has an adverse incident such as above, please identify the correct multiple choice answers a. Full nursing history b. Falls risk assessment. Incident form c. Fluid balance chart, food chart Questions 10-13 do not relate to the case study – but must be completed 10. What are open ended questions and In what situations would you use open ended questions with a patient (provide at least 2 examples of an open ended questions) 11. What are closed ended questions and In what situations would you use closed questions with a patient (provide at least 2 examples of a closed question) 12. Discuss the term "Active Listening" (provide at least 1 example) 13. What constitutes effective communication in nursing? (List at least 6 points and provide an example of each).