Referencing Styles : Harvard 1. What are the motivations for an organization to have a good supply chain management (SCM) system? 2. What are the elements and benefits of SCM integration? Why is it necessary for an organization to have a good customer relationship management (CRM) system? How does CRM impact the company’s bottom line or performance? What was wrong with Plexipave’s CRM strategy? What was wrong with McGraw-Hill/Siebel hosted CRM Application? Do you think Plexipave should have implemented another CRM system? Provide detailed recommendations Discuss the role of SCM in the retail industry. Give examples from the two cases. Discuss the role of Zara’s SCM system. Suggest how it can be improved. Briefly discuss the supply chain problems faced by The Limited. 1. What are the costs involved in the TJX network breach? 2. As this investigation unfolds, research the additional costs or loss of revenue to TJX and the credit card companies involved. 3. What should TJX have done to prevent this breach from occurring? Could they have stopped it?