Project Management Methodologies PPMP20009 Week 3 LectureStaffing a project • Regardless of the structure a project is only as good as the individuals within it: – Project management needs: • Project Manager • An assistant project manager • A project (home) office – Staff usually fulltime on project • A project team – Usually work out of functional units and only spend some of their time on a project5 questions • Before staffing, five questions should be considered: – What are the requirement for an individual to become a successful project manager? – Who should be a member of the project team? – Who should be a member of the project office? – What problems can occur during recruiting activities? – What can happen downstream to cause the loss of key team members?Staffing Environment • Two major types os problems – Personnel performance problems – Personnel policy problems • Personnel Performance Problems – Changed way of working – Adapting to working for two managers • Personnel Policy Problems – Us and them mentality – Different way of working and priorities – Grades and salaries for Project vs Functional (Grass is greener)Project Manager • Usually has the greatest influence during staffing • Needs to have both technical and management expertise, inlcuding good communication • Characteristics needed include: – Honesty and integrity – Understanding personnel problems – Versatility, energy, toughness – Decision making ability – Risk and uncertainty evaluationProject Manager Selection • Executive Decision – Experience vs potential • Another 5 Questions – What are the internal vs external sources? – How do we select? – Who do we provide career development in project management? – How can we develop project management skills? – How do we evaluate project management performance?The Project Manager • The person assigned by the performing organisation to lead the team that is responsible for achieving the project objectives. PMBOK • Responsible for coordinating and integrating activities across multiple functional lines. • Integrating the activities necessary to: – Develop a project plan – Execute the plan – Make changes to the plan Search the internet for Project Manager roles. What are some of the attributes they require?PM Skills • Team Building • Leadership Conflict resolution • Technical expertise • Planning • Organisational (social architect) • Entrepreneurship • Administration • Management support • Resource AllocationSpecial Cases in Project Manger selection • Part-time vs full-time assignments • Several Projects assigned to one project manager • Projects assigned to functional managers • The project manager role retained by the general manager.The wrong project manager • Maturity – Breadth of experience not necessarily just the years of experience • Hard-Nosed Tactics – Micro-management can be problematic – need variety of leadership styles • Availability – Switching Project Managers between projects sometimes necessary to get best Project Manager for that stage of the projectThe wrong project manager • Technical Expertise – Subject matter experts not necessarily best project managers • Customer Orientation – Being able to communicate with customer does not guarantee project success. • New Exposure – Risk of project failure if appointment only so employee can gain exposure to project management • Company Exposure – Just because person has worked in many areas of the organisation doesn’t necessarily mean they will make good project managers.Project management office • Focal point of information for reporting • Monitoring and controlling time, cost and performance • Ensuring work required is documented and distributed appropriately • Ensuring work performed is authorized and funded • IntegrationThe Functional Members • Not always full time – Usually act as subject matter experts – May be reporting both to the project manager and to a functional manager – May be utilised for specific stages of the project e.g. planning and user testingUndermining vs supporting project implementation • The aggressor • The dominator • The devil’s advocate • The topic jumper • The recognition seeker • The withdrawer • The blocker  The initiators  The information seekers  The information givers  The encouragers  The clarifiers  The harmonisers  The consensus takers  The gate keepersMistakes made by inexperienced project managers Refer to the list on page 213- 214 Kerzner. Pick a common mistake and consider how an inexperienced project manager may try to avoid the risk.Morality Ethics and the Corporate Culture • Internally driven adversity – When managers ask you to take action that might be in the best interests of the company but is not aligned to your ethical beliefs • Externally driven adversity – When your customers ask you to take action that may be in the customers best interest (and possibly your companies) but is not aligned to your ethical beliefsProfessional Responsibilities • PMP Code of Ethics and Professional Conduct – Four Sections • Responsibility • Respect • Fairness • Honesty • Conflict of Interest • Acceptance of Gifts Go to the PMI Website and find the Code of Ethics and Professional ConductCollect Portfolio Reflect Share Select• Questions? • Next week – Complete second portfolio entry – Readings and Resources – MOODLE!!!