Enterprise Information Systems Year 1 (2017/18), Semester 1 SCHOOL OF INFOCOMM TECHNOLOGY Diploma in FI/IT ASSIGNMENT Weightage: 30% (Report) 5% (Presentation) Individual/Team/Both: Individual Format: Times News Romans Font, Font Size 12, 1.5 spacing Deadline: 28 Jul 2017, 2359 hrs Deadline: Report Softcopy (MeL- SafeAssign): 28 Jul 2017 2359 hrs Hardcopy (In class) 01 Aug 2017 Formal Presentation 31 July to 11 Aug 2017 – to be scheduled by the tutors Soft copy of slides (MeL – Discussion Forum) 30 Jul 2017 2359 hrs Penalty for late submission: 10 marks per day (including Sunday and public holiday) No report will be accepted after 04 Aug 2017 There are a total of 4 pages (including this page) in this handout. Section A: Report (100 marks) Description of the problem: In this assignment, you are required to identify a company/organization from the following category, describe its organization and map out its major business processes. When mapping out the processes, you have to identify and study the business activities and/or areas where information systems can be used. ⦁ Healthcare (e.g. Singapore General Hospital, Raffles Medical Group) ⦁ Banking (e.g. DBS, OCBC) ⦁ Hotel (e.g. Raffles Hotel) ⦁ Food & Beverage (e.g. McDonalds, Pizza Hut) ⦁ Manufacturing (e.g. Dell Computers) (Apple) ⦁ Logistics (e.g. FedEx, DHL) ⦁ Hypermarket (e.g. NTUC Fairprice, Cold Storage, Sheng Siong) You are required to do your research and support your findings with relevant materials (i.e. articles, case studies, videos) where possible and include all the references in your report. Your assignment should include the following: ⦁ Write a short outline of the company/organization you have chosen. Some of the areas you could highlight are its services, customer base, scale of operation, length of operation and any other interesting facts about the organization. Apple Inc., fused on January 3, 1977, plans, makes and markets versatile correspondence and media gadgets, PCs and compact advanced music players. The Organization offers a scope of related programming, administrations, adornments, organizing arrangements and outsider advanced substance and applications. The Organization's portions incorporate the Americas, Europe, More prominent China, Japan and Rest of Asia Pacific. The Americas fragment incorporates both North and South America. The Europe portion incorporates European nations, India, the Centre East and Africa. The More noteworthy China section incorporates China, Hong Kong and Taiwan. Whatever remains of Asia Pacific portion incorporates Australia and the Asian nations excluded in the Organization's other working sections. The Organization's items and administrations incorporate iPhone, iPad, Macintosh, iPod, Macintosh Watch, Macintosh television, an arrangement of purchaser and expert programming applications, iPhone OS (iOS), OS X and watchOS working frameworks, iCloud, Mac Pay and a scope of embellishment, administration and bolster offerings. One interesting fact apple fact is you cannot smoke near your apple computers as it invalidates your warranty. Smokers have detailed that Apple repair staff have declined to chip away at the machines because of saw risks of second-hand smoke. Evidently one client protest went as far as possible up to Steve Occupations' office. The answer: "Nicotine is on OSHA's rundown of unsafe substances and Apple would not require a representative to repair anything considered perilous to their wellbeing." http://www.reuters.com/finance/stocks/companyProfile?symbol=AAPL.O http://www.macworld.co.uk/feature/apple/20-surprising-apple-facts-3592138/ (15 marks) ⦁ Identify THREE major processes of the organization. For each of the processes, ⦁ Describe the process and highlight the key functions performed by different roles. Apple is committed to bringing the best personnel computing experience to students, educators, creative professionals and consumers globally through innovative hardware, software and internet offerings”. The Human Resource planning process. Human resource planning is the process by which an organization ensures that it has the right number and kind of people, at the right places, at the right time, capable of effectively and efficiently completing those tasks that will help the organization achieve its overall objectives. The Human Resource planning process start from Organizational objectives, and to the Human resource needs and supply forecast, to Human resource programming, HR implementation and Control and evaluation of their programme. Their Company Objectives tend to be different from others as they want to be different from their competitors. Think differently is a concept that the company does very well by creating innovative products that continue to define the world of computer design. Demand forecasting means the process of estimating the quantity and quality of people required to meet future needs of the organization. Supply forecast measures the number of people likely to be available from within and outside an organization. • Two types of supply: • Internal supply • External supply HR programming • Once an organization’s personnel demand and supply is forecast, the two must be reconciled or balanced in order that vacancies can be filled by the right employees at the right time. Implementation requires converting an HR plan into action. •It includes a series of action programmes such as: recruitment, selection, and placement. •Selection  of new CEO Control and evaluation of programme • The HR plan should include budgets, targets and standards. It should also clarify responsibility for implementation and control, and establish reporting procedures which will enable achievements to be monitored against the plan. Marketing Process ⦁ Draw an Activity Diagram (AD) for the identified process. Hint: For each diagram, you should have at least 20 – 25 activities. (3 * 15 marks) The must only be one end point ⦁ In the context of the organisation, identify FIVE information systems. Explain how the chosen information systems have been or can be used and their respective benefits to the organisation. HR Accounting Marketing Adverting (5 * 8 marks) Https://www.scribd.com/doc/91384984/Human-Resource-Planning. (n.d.). http://www.reuters.com/finance/stocks/companyProfile?symbol=AAPL.O http://www.macworld.co.uk/feature/apple/20-surprising-apple-facts-3592138/ Instructions for submission (Report): Complete the assignment Cover sheet (download from MeL) with your student number, name and tutorial group and add it as the first page of your document. Save the file in Word Document format as .doc. Please name your file as Tutorial Group-Your name-EIS Assignment. (E.g. P01--EIS Assignment)  Step1 – Access the Enterprise Information Systems folder in MeL. Click on Assignment. Step 2 – Locate the SafeAssign Submission area. Click on EIS Assignment. Step 3 – Click on Browse My Computer button to upload the file. The file name will appear in the ‘File To Attach’ box. Step 4 –Click on Submit button at the bottom of the page. Ensure that you receive an acknowledgement that your assignment has been successfully submitted, as shown below. Your assignment will be checked for plagiarism by SafeAssign. Note: Please submit a hardcopy to your tutor the following week in class. Instructions for submission (Presentation): Your presentation slides are required to be submitted to MeL Forum Group Discussion Board “Under your own group”. Section B: Formal Presentation (100 marks) Each student is to present any 2 processes and 2 information systems within 10 mins. Format for the presentation: ⦁ Content ⦁ Introduction ⦁ Body ⦁ Conclusion (50 marks) ⦁ Presentation ⦁ Vocal Delivery ⦁ Non-vocal Delivery (50 marks) Plagiarism and Copyright Issues Plagiarism means, “copying any part of a source, and then submitting it, claiming that it is your own work.” Please ensure that all the works submitted by you are not copied from other sources. Any attempt to plagiarize will be dealt with severely, and it may result in your failing the module. If you have made any references to certain materials, make sure you cite the sources by acknowledging and providing the information necessary to find the source (e.g. Title and author of book, Internet links, etc.) Please refer to the following URL for more details: http://www.np.edu.sg/antiplagiarism/