Assessment task 1: Research Human resourcing, information and communication management Information to students: This assessment task will enable you to demonstrate your knowledge of: How to manage project human resourcing, information and communication. To complete this assessment task, you can research your answers using learner guides provided or the Internet but your answers must be in your own words. At the end of this task your assessor will give you feedback. Your assessor will also check all your answers; if your answers have been copied from other students from your current or other classes you will be required to resubmit this task again. Please clarify any questions which you do not understand fully with your trainer and assessor prior to you completing each question to ensure you are answering your questions correctly. Please note that this task is to be typed up when you are submitting the task for marking unless specified otherwise. Questions: Read all discussion points below in class with your colleagues and your trainer and assessor, and provide answers to each question below. Answer guide: This assessment task is to be typed with 2 – 5 paragraphs per question unless instructed otherwise e.g. list List five (5) human resources management (HRM) methods, techniques and tools that assist managing the people working on the project. Choose three (3) of the methods, tools or techniques you listed in question 1.1 and explain how you would use these to manage people in the below two (2) situations: Managing a role within a project Handling a complaint (against the person) HRM method, tool or technique Managing a project Managing a complaint Choose three (3) process that can be used to measure a person’s performance against their job description or task allocation and for each process chosen: How does this process assist you to manage the person? How would you improve the person’s performance against each measure you have chosen? What is meant by alternative communication methods and media and how can it be applied on projects. Research the project management information systems (PMIS) available for the industry sectors listed in the table below. Construction Energy/Oil & Gas Information systems Manufacturing & Retail Ref: https://www.pmi.org/learning/library/project-management-information-systems-overviews-5813 Explain the methods used to evaluate an information systems and communication processes Assessment task 2: Manage project HR, information and communication Information to students: This assessment task is for your understanding of how to: plan human resources, information and communication processes, Implement project training and development of personnel Implement project information and communication processes and assess outcomes Lead the team and close the project Your assessor will break the class into small work groups. Each person will be a project manager as well as take on a task or tasks as a human resource. Answer Guide: This assessment task is to be typed. Information is required in a report style suggest using each step as a topic heading with the use of planning sheets where relevant. You class is going on a three (3) day excursion to the Blue Mountains leaving Friday afternoon and returning Sunday afternoon. While in the Blue Mountains you will visit Scenic World. You will be the project manager for this excursion. The class group will be the human resources you will need for the successful planning and implementation of this project. You will also need to plan and manage the information and communication processes required for the project to succeed. As a project manager, you need to manage the human resources (work group members) for the project. Complete the following steps and prepare a report using the points as headings or utilise the table example format on page 13 of your learner guide: Determine the project tasks and the human resources that will be needed and the skills required to carry out the tasks. Establish project organisation and structure to align to the existing individual and group competencies with project tasks. Allocate people to the project tasks to meet planned work outputs throughout project timeline Explain how you will apply human resources management (HRM) methods, techniques and tools to support engagement and performance of personnel You are also required to plan the information and communication processes needed for the project. Complete the following steps and prepare a report using the points as headings: Identify, analyse and document information requirements, as the basis for communication planning. Incorporate input from stakeholders (your workgroup) Develop a communication management plan to support achievement of project objectives Establish and maintain a designated project-management information system to ensure quality, validity, timeliness and integrity of information and communication NOTE: question 2.2 c. establish and maintain a project – management information system. Your assessor will assist you with this question. You and your group have planned the human resources, information and communication processes. You now need to implement these and identify any training and development for your people. Complete the following steps and prepare a report using the points as headings: Negotiate, define and communicate in writing clear project role descriptions Set key performance indicators for each task Manage generation, gathering, storage, retrieval, analysis and dissemination of information by project staff and stakeholders (your work group) Implement, modify, monitor and control designated information-validation processes to optimise quality and accuracy of data Implement and maintain appropriate communication networks Identify and resolve communication and information-management system issues Identify, plan and implement ongoing development and training of project team members to support personnel and project performance Measure individuals' performance against agreed criteria and initiate actions to overcome shortfalls in performance During the implementation of the project it is important for you to demonstrate your understanding of how to lead the project team. Complete the following steps and prepare a report using the points as headings to explain how you: Implemented processes and took actions to improve individual performance and overall project effectiveness Monitored and reported, for remedial action, internal and external influences on individual and project team performance and morale Implemented procedures for interpersonal communication, counselling, and conflict resolution to maintain a positive work environment Identified and manage inter-project and intra-project resource conflict to minimise impact on achievement of project objectives Assessment task 3: Assess information and communication outcomes and finalise human resources activities related to project. Information to students: Your project is completed, you have all the information necessary to carry out the excursion with the class group. You need to assess the information and communications outcomes and finalise the project. Complete the following steps and prepare a report (minimum 500 words) using the points as headings to explain how you: Using the information management system, finalise and archive records using appropriate version controls. Print or screen shot this and attach to your assessment. Review project outcomes to determine effectiveness of management information and communication processes and procedures Identify and document lessons learned and recommended improvements for application in future project Have a meeting with your workgroup and debrief about the project. Explain how you disband the project team Identify and document human resource issues and recommended