Assignment Cover Sheet Course/Unit Information Course CIQ Level 7 Postgraduate Advanced Diploma Unit No. 02 Unit Name Operation Management Unit code CIQGM702 Batch SFM-GMU-OM-FiruziKotwal-1707 Instructor Information Name Ms. Firuzi Kotwal Email [email protected] Assignment Information Full/ Part Assignment Full Assignment Date Assignment Issued 21st July 2017 Date Assignment Due 19th August 2017 Turnintin Class ID 15749245 Turnitin Enrollment Password 1707 Student Information (To be filled by the student prior submitting the assignment) Name Email Date of Submission Student Declaration I, _________________ (Name) hereby confirm that this assignment is my own work and not copied or plagiarized. It has not previously been submitted as part of any assessment for this qualification. All the sources, from which information has been obtained for this assignment, have been referenced as per Harvard Referencing format. I further confirm that I have read and understood the Westford School of Management rules and regulations about plagiarism and copying and agree to be bound by them. Students Signature : _____________________ Student Name : _____________________ Date : _____________________ Learning Outcomes and Assessment Feedback Module Code & Title CIQGM702 Operations Management Module Learning Outcomes LO1 Know the various tools, techniques and apply suitable tools and techniques in different alternative scenarios of Operations Management. LO2 Apply information management and evaluate it, evolve and use operations strategy for providing the competitive advantage and make the organization globally competitive LO3 Apply and critically evaluate the importance of project management to given business situations (Using PERT / CPM). LO4 Demonstrate operations strategy in domestic and global context and how the use of technology has impacted the function of the operations function. Assessment types Marks Marks Achieved Organizational Study – Case analysis (Project Format) 70 Case Scenario Analysis – Project Format 30 Overall Score 100 Overall Grade Date The following grading criteria will be applicable for the course, Executive Diploma in International Business Management: Marks Grade 70 to 100 A - Distinction 60 to 69 B - Merit 50 to 59 Pass 40 to 49 Fail with Resit 0 to 39 Fail with Retake General Guidelines (Please read the instructions carefully) 1. Complete the title page with all necessary student details and ensure that the signature of the student is marked in the declaration form. 2. All assignments must be submitted as an electronic document in MS Word to the LMS (Use 12 Times New Roman script). 3. Assignment that is not submitted to the LMS by the prescribed deadline will be accepted ONLY under the REDO and RESIT submission policy of Westford. 4. The results are declared only if the student has met the mandatory attendance requirement of 75% and/or a minimum of 50% under extenuating circumstances approved and ratified by the Academic Director. 5. The assignment should not contain any contents including references cited from websites like www.ukessays.com, www.studymode.com, www.slideshare.net , www.scribd.com. 6. Students can refer Wikipedia as a source of information, but the references cited in Wikipedia has to be mentioned. 7. Submit the assignment in a MS Word document with the file name being: First Name Last Name_ abbreviation of the subject. Example: John Smith_OM. Quick reference Checklist for the Faculty/Instructor to accept/reject the assignment before evaluation: 1. Adherence to the deadline of submission date. 2. Original cover sheet and format retained. 3. Student information and signature intact. 4. Font style and size used as instructed. 5. Harvard Referencing System and Citations are strictly followed. Assignment Task 1: [70 Marks] – Project Format Read the following Scenario, and prepare a report with the guidelines provided. Scenario: This assignment requires the student to go through the given video case on Boeing 787 Dreamliner and how Boeing had lost the competition to Airbus A380, due to manufacturing defect in the operations of 787 Dreamliner. Understand Boeing’s method of operations, student has to analyse and provide their inputs on how well they will be served when they continue with the same operations as being done now or pursue a new method of operations management based upon analysis and understanding which could help it compete better with Airbus Industries. Student need to apply key concepts of operation management to their experience and discuss the associated implications. Student can go through the following videos available in you tube to give them an insight on the operational issues involved with Boeing 787 Dreamliner, in terms of the problems it is facing, and how the Airbus 380 is giving Boeing a tough competition. http://www.youtube.com/watch?v=c26y2-j5KrY http://www.youtube.com/watch?v=AQjeM9Vgz_M http://www.youtube.com/watch?v=gUWULo_P-QQ The report should include the following: 1. Executive Summary ( 8 Marks) 2. Introduction to the Chosen Organizations ( 6 Marks ) 3. Explain the aspects of Operations Management that both Boeing and Airbus have, how they differ and which aspect of their OM practices contribute to the failure of Boeing 787 dreamliner. – (10 Marks) 4. Examine the need for any suitable change in Boeing’s Operations plan. (6 Marks) 5. Develop an operations strategy that could solve the problems of Boeing in this 787 dreamliner project. (10 Marks) 6. Understand and evaluate the current supply chain management practices and suggest any improvement if needed. (6 Marks) 7. Project management that has to be designed to ensure Boeing completes the defects on time with the help of a PERT / CPM diagram and a GANTT Chart. (8 Marks) 8. Critical analysis of the tools that Boeing and Airbus make use of. (6 Marks) 9. The role of IT in the case of both Boeing and Airbus. (5 Marks) 10. Conclusions and recommendations. (5 Marks) 11. References (Adhering to Harvard Referencing Format) Assignment Task - 2: [30 Marks] – Project Format Supply Chain management is an important business function to the operations strategy of many organisations. Consider any market sector and answer the following questions that generally relates to the importance of the supply chain function and how it contributes to the organisation’s operations strategy. The report has to cover the following : 1. Introduction to the organization, highlighting the operations strategy - (4 Marks) 2. Describe how the supply chain function is aligned to the organization’s operations strategy. – (4 Marks) 3. Discuss the effectiveness of at least 3 supply chain strategies that can impact positively on the organization’s operations strategy– (7 Marks) 4. As many organizations strive to reduce waste in their enterprise, they may often look towards supply chain management to add the most value here. Describe how push and pull systems can aid the organization in reducing or eliminating waste – (6 Marks) 5. Quality remains integral to the success of operations management. Discuss 3 initiatives that supply chain management can adopt, which can improve the organization’s quality of product and service – ( 9 Marks) Note: Students can make use of images, animation, graphs, tables, illustration, maps that makes the report interesting. This is applicable for both Task 1 & Task 2 of the assignment.