Charles Sturt University Subject Outline ITC505 201760 SM I-1 July 2017-Version 2 Page 1 of 20 ITC505 - ICT Project Management Session 2 2017 Faculty of Business, Justice and Behavioural Sciences School of Computing and Mathematics Internal Mode Welcome to a new session of study at Charles Sturt University. Please refer to the University’s Acknowledgement of Country (http://student.csu.edu.au/study/acknowledgement-of-country). Subject Coordinator Rajasekaran Lakshmiganthan Email [email protected] Phone 0399357900 Campus To be advised. Building/Room number To be advised. Consultation procedures Any questions concerning the teaching of this subject can be made by contacting your Subject Lecturer. Lecturer Name : Mohsin Murtaza Lecturer Email : [email protected] Email is the best option. Please send a brief message regarding the issue and include the subject name and subject code in your email ? it really helps to know which class you belong to, before I respond to your query. If your query is urgent then meet with your respective Course Coordinator at Level 4, 30 Church Lane. Class times and location General Timetable as below will be available at the following website before the start of 201760 semester, which can be accessed on any Mobile Phone or IPAD: https://csutimetable.au.studygroup.com/Melbourne/ If you cannot contact your Subject Coordinator, please contact your teaching team using the contact details and consultation procedures provided on your Interact2 subject site. What is your subject about? A brief overview This subject provides students with the opportunity to critically evaluate the project lifecycle, and to develop the knowledge and skills needed to apply established project management principles and techniques. Students will also examine the critical risk factors in managing a project, including those that relate to scope, time and cost, and communications. Learning outcomes On successful completion of this subject, you should: be able to identify, critically analyse, reflect on and synthesise the key elements of the IT project management framework, including project stakeholders, communication management, the project management knowledge areas, common tools and techniques, and project success factors; be able to critically analyse the role of IT project management within a professional workplace, from the viewpoint of the member/leader of the project team;Charles Sturt University Subject Outline ITC505 201760 SM I-1 July 2017-Version 2 Page 2 of 20 be able to research and critically evaluate how a practising IT project manager applies IT project management techniques, project management skills, methods and software tools in the IT industry; be able to understand and apply appropriate communication practices within a project management context; be able to research and apply established IT project management principles, skills and techniques to a case study. Pass Requirements A student must obtain at least 50% in both the examination and the total mark in order to pass this subject. To be eligible for the grade AA or AE you must have submitted all assessment items in the subject, including the final exam. If you choose not to complete an assessment item or do not sit the final exam then you will not be granted an AA or an AE grade. Key Subjects Passing a key subject is one of the indicators of satisfactory academic progress through your course. You must pass the key subjects in your course at no more than two attempts. The first time you fail a key subject you will be 'at risk' of exclusion; if you fail a second time you will be excluded from the course. The Academic Progress Policy (https://policy.csu.edu.au/view.current.php?id=00250) sets out the requirements and procedures for satisfactory academic progress, for the exclusion of students who fail to progress satisfactorily and for the termination of enrolment for students who fail to complete in the maximum allowed time. Assumed knowledge Academic integrity means acting with honesty, fairness and responsibility, and involves observing and maintaining ethical standards in all aspects of academic work. This subject assumes that you understand what constitutes plagiarism, cheating and collusion. If you are a new student we expect you to complete the modules called Academic Integrity at CSU (https://interact2.csu.edu.au/webapps/blackboard/execute/courseMain?course_id=_16412_1&task=true&src=). Prescribed Text Marchewka, J. (2015). Information technology project management: Providing measurable organizational value (Fifth Edition). New Jersey: John Wiley & Sons. [ISBN: 978-1-118-91101-3] Additional reading / resources Kloppenborg, T. J. (2015). Contemporary Project Management - Organize / Plan / Perform (Third Edition). Stamford, USA: Cengage Learning. [ISBN-10: 1-285--43335-1] [ISBN-13: 978-1-285-43335-6] Project Management Institute (PMI) (2008). A Guide to the Project Management Body of Knowledge (PMBOK Guide) (4 ed.). Newton Square, Pennsylvania, USA: Project Management Institute (PMI). [ISBN-10: 1933890517] [ISBN-13: 978-1-933890-51-7] Schwalbe, K. (2010). Information technology project management (6th ed.). Boston, USA: Course Technology. [ISBN-10: 0-324-78692-1] [ISBN-13: 978-0-324-78692-7]Charles Sturt University Subject Outline ITC505 201760 SM I-1 July 2017-Version 2 Page 3 of 20 The textbooks required for each of your enrolled subjects can also be found via the Student Portal Textbooks (http://student.csu.edu.au/study/study-essentials/textbooks) page. Subject and Assessment Schedule Schedule Session Week Week Commencing Topics Notes 1 24 July 2017 Introduction & Methodologies Chapter 1 and 2 2 31 July 2017 Measurable Organisational Value and the Business Case Chapter 3 3 & 4 07 August 2017 Leading the project team Project Infrastructure Chapter 10 Chapter 4 An Additional Class will be conducted during this week Assessment 01 due on 11 August 2017 5 14 August 2017 Stakeholders and Communication Chapter 8 + Kloppenborg Reading 6 21 August 2017 Scope & the Work Breakdown Structure Chapter 5 28 August 2017 - 01 September 2017 Mid Session Break 7 04 September 2017 Schedule and Budget Chapter 6 Assessment 2 due on 08 September 2017 8 11 September 2017 Managing Project Risk Chapter 7 9 18 September 2017 Managing Project Risk & Quality Chapter 9 10 25 September 2017 Project Completion Chapter 12 11 02 October 2017 Organisational Change, Resistance and Conflict Chapter 11 Assessment 3 due on 02 October 2017 12 09 October 2017 Revision and Exam Prep 16 October Examination PeriodCharles Sturt University Subject Outline ITC505 201760 SM I-1 July 2017-Version 2 Page 4 of 20 Session Week Week Commencing Topics Notes 2017 - 27 October 2017 Subject Content Information regarding the subject's learning activities is outlined in the above Schedule. More information can be found in the Topics in the Interact 2 site. Subject Delivery Class/tutorial times and location If you are enrolled in an internal offering of this subject, your class times can be found at Timetable @ CSU (http://timetable.csu.edu.au). If you are enrolled in the online offering of the subject, this timetable will not apply. Find out how to use Timetable @ CSU via the Student Portal Class Timetable (http://student.csu.edu.au/study/study-essentials/timetable) page. Learning, teaching and support strategies All of your subject materials are available on the Interact site under the Topics link in the left hand side menu. In this subject there are also lots of opportunities for you to engage with me, with your peers and with the subject. I will be conducting the face to face lectures weekly throughout the session where we can discuss content issues and assessment items, details of times and dates will be posted on the Interact site. It is helpful to have a small task to complete early in the session, so that you have a focus in the subject from the very first day. Assessment Item 1 is an essay for you to research and prepare based on the early topic readings, so it is important you start early. If you don’t attempt the assessment task, I may contact you by phone or email to have a chat about study and if there are any issue that I can help with. Assessment 2 & 3 are based on a scenario that can be found in Interact 2 and supporting resources. Students will be assigned to teams for Assessment 2 in order to facilitate peer to peer learning, however it is not a group assessment and students will be required to submit individually. Three team meetings (minimum) should be held between assigned teams throughout the Session. This will be discussed further during the lecture. You should check the Interact Site at least weekly for postings, announcements, lecture information and other resources that will assist your studies or additional information and resources vital to your success in the subject. Studying at university does not mean studying alone. Take advantage of collective wisdom and post your questions to the subject forum. Use the subject schedule to plan your studies over the session.Charles Sturt University Subject Outline ITC505 201760 SM I-1 July 2017-Version 2 Page 5 of 20 Information on effective time management is available on the CSU Learning Support website via the following link: http://student.csu.edu.au You can also contact an adviser through Student Central on the following number: 1800 275 278 (or +61 2 6933 7507 from outside Australia). Library Services The CSU Library website provides access to online material and print, using Primo Search to find online journal articles, eBooks, hardcopy books from CSU Library (see Library Manager for Interlibrary Loan Requests), company & government reports, eJournals, dissertations, theses, newspapers including Business & Financial newspapers in Factiva (See Business & IT Journal Databases), and other reference resources (eg. Australian Bureau of Statistics, Australian standards, online encyclopaedias & dictionaries to be read on the computer). You will also find library guides, Subject Reserve for any readings eg. ITC100, ACC100, etc., and online assistance to help you use the Library's resources such as Ask a Librarian – Live Chat and Ask a Librarian - Web Form. You can find Library Services on both the SGA library online catalogue: http://primo.unilinc.edu.au/primo_library/libweb/action/search.do?vid=SGA The SGA library online catalogue allows students to Sign In, My Account shows student’s current library record including all books on loan, Renew your borrowed books online before the due date, also Search and Request all books in the SGA library, even if unavailable due to high demand from students. Students can Request books when all books are on loan to other students. When the requested book is returned to the SGA library, the student who requested the book receives an email immediately to pick up the book from the SGA library. View your library record online 24/7 at the above web link for SGA library. And also CSU Library online: http://student.csu.edu.au/library - CSU Library Services including Primo Search & Subject Reserve online with 24/7 access, online and video tutorials in research skills, finding journal articles for assignments, topic analysis, download Endnote referencing program and many other online library services to help you successfully complete your assignments for all CSU courses. http://trove.nla.gov.au/ - Powerful search engine from National Library of Australia to access many different online resources on any subject from one search. Contact Details for renewing loans, locating books and other information: SGA Melbourne Library: Marian Lees - Director, Library Services Ph: (03) 9935 7921 Email: [email protected] Library Help http://student.csu.edu.au/library/help-contacts Friendly and quick assistance is available. Ask for help finding information and navigating the library's extensive eResources. Online Tutorials http://student.csu.edu.au/library/study-research/training-tutorials-videos Learn how to: • use Primo Search to find eReserve material and journal articles • search journal databases and web resources for information for your assessments • identify appropriate sources of information and peer reviewed material, and evaluate resources. Bookmark your Subject Library Resource Guide Subject Library Guides are a great way to get started with research. Each online guide is tailored to aCharles Sturt University Subject Outline ITC505 201760 SM I-1 July 2017-Version 2 Page 6 of 20 specific area of study, including Accounting, Business & Information Technology outlining how to research in your area and where to look for information. http://libguides.csu.edu.au/ Academic Learning Support Assistance Visit the learning support website for advice about assignment preparation, academic reading and note-taking, referencing, and preparing for exams at: http://student.csu.edu.au/study You may also contact: Name: Craig Bellamy Email: [email protected] Phone: (03) 9935 7978 Name: Monique Moloney Email: [email protected] Phone: (03) 9935 7919 Name: Bethany Winkler Email: [email protected] Phone: (03) 9935 7953 Name: Gail Ekici Email: [email protected] Phone: (03) 9935 7965 Name: James Purkis Email: [email protected] Phone: (03) 9935 7925 For appointments, please send an email [email protected] Queries regarding the content of this subject should be directed to your subject lecturer. Residential school You are not required to attend a residential school for this subject. Your workload in this subject CSU Academic Senate policy states that a standard 8 point subject should require you to spend a total of 140-160 hours engaged in the learning and teaching activities. Each week you should spend around 9 - 11 hours studying this subject ? obviously some weeks may require more time than others depending on how you work but the following is a guide for your information. Readings from Textbook Chapter: 4.0 hours Preparation of Assessment Items: 4.0 hours Attending Lecture and Tutorial: 3.0 hours Assessment Items Item number Title Type Value Due date* Return date** 1 Project Management Methodologies Assignment 5% 11-Aug-2017 01-Sep-2017 2 Team work and reflection Assignment 15% 08-Sep-2017 03-Oct-2017 3 Charter Assignment 30% 02-Oct-2017 24-Oct-2017Charles Sturt University Subject Outline ITC505 201760 SM I-1 July 2017-Version 2 Page 7 of 20 Item number Title Type Value Due date* Return date** 4 Final Exam Exam 50% To be Advised. - * due date is the last date for assessment items to be received at the University ** applies only to assessment items submitted by the due date Assessment item 1 Project Management Methodologies Value: 5% Due date: 11-Aug-2017 Return date: 01-Sep-2017 Submission method options Alternative submission method Task In topics 1 & 2 you have been introduced to various project methodologies and processes. In 700 words, demonstrate your knowledge of these. Ensure you address the following areas: 1. Define what a methodology is and the role it serves in project management. 2. Familiarise yourselves with the various methodologies in the list below. Choose two methodologies from this list to compare and contrast, analysing the similarities and differences between them both. 3. Finally, identify how your chosen methodologies and processes relate to the project life cycle (PLC): List of project methodologies and processes • Project Management Body of Knowledge (PMBOK) • PRINCE2 • SDLC • Waterfall • Agile Rationale In this assessment you will be covering the following learning outcomes as outlined in the MSI: be able to identify, critically analyse, reflect on and synthesise the key elements of the IT project management framework, including project stakeholders, communication management, the project management knowledge areas, common tools and techniques, and project success factors; Marking criteria Criterion High Distinction Distinction Credit Pass Fail Provides a definition of a project methodology. Explains and critically evaluates the definition of a project methodology using language, detailed judgement and Explains and analyses the definition of a project methodology using their own words, reinforced with a Explains and examines the definition of a project methodology using their own words and a Explains and discusses the definition of a project methodology in their own words and using An extremely basic explanation of the definition of a project methodology, and the answer is expressed poorlyCharles Sturt University Subject Outline ITC505 201760 SM I-1 July 2017-Version 2 Page 8 of 20 Criterion High Distinction Distinction Credit Pass Fail (10 marks) evaluation of sources. range of informed opinions range of terminology. appropriate language. or not in own words. Provides an explanation of the role project methodology plays in relation to project management. (20 Marks) Explains and critically evaluates the role of project methodology and the relationship to project management. Explains and analyses the role project methodology plays in relation to project managemen. Explains and examines role project methodology plays in relation to project management. Explains and discusses the role of project methodology in relation to project management. An extremely basic explanation of the role of project methodology. Two selected methodologies are compared and contrasted. (20 Marks) Explains and critically evaluates the comparisons and contrasts between two selected methodologies. Explains and analyses the comparisons and contrasts between two selected methodologies Explains and examines the comparisons and contrasts between two selected methodologies. Explains and discusses the comparisons and contrasts between two selected methodologies. An extremely basic explanation of the comparisons and contrasts between two selected methodologies. The similarities and differences between the methodologies are provided. (20 Marks) Explains and critically evaluates the similarities and differences between the methodologies chosen. Explains and analyses the similarities and differences between the methodologies chosen Explains and examines the similarities and differences between the methodologies chosen. Explains and discusses the similarities and differences between the methodologies chosen. An extremely basic explanation of the similarities and differences between the methodologies chosen. Methodologies are related to the project life cycle. (20 Marks) Explains and critically evaluates the methodologies related to the project life cycle. Explains and analyses the methodologies related to the project life cycle. Explains and examines the methodologies related to the project life cycle. Explains and discusses the methodologies related to the project life cycle. An extremely basic explanation of the methodologies related to the project life cycle. Correct referencing of sources (APA 6th ed citation) to reinforce findings. (10 Marks) The sources are valid and are derived from wide range of resources. They are all correctly sourced and presented. The sources are commendable and are all correctly sourced and presented. The sources are adequate and largely correctly sourced, and presented. The sources are adequate and largely correctly sourced, and presented. The sources are extremely limited and incorrectly sourced. Assessment item 2 Team work and reflection Value: 15% Due date: 08-Sep-2017 Return date: 03-Oct-2017 Submission method options Alternative submission method Task Assessment 2 and Assessment 3 are to be completed using the Virtucon & Globex Scenario outlined inCharles Sturt University Subject Outline ITC505 201760 SM I-1 July 2017-Version 2 Page 9 of 20 Interact 2, (with additional resources found at virtucon.uimagine.edu.au and globex.uimagine.edu.au). Assessment 2: You are to complete the following tasks based on the discussions and learnings from meetings held with your assigned team. Your work should be submitted individually, and will be marked individually according to the rubric. Part One: Project Name / Team / Description Working as a team you are to • Agree on a suitable team name, list all team members and provide their contact details in a professional looking document. • Provide an overview of the project on which you are working. • Complete a project description. This should be written clearly and concisely so that anyone unfamiliar with the project can fully understand the objectives. Team Charter After your team agreed on a team name and identified all of the contact details of your team members, address the following points and present them in a professional looking document: Skills and Knowledge Inventory – List the specific knowledge and / or skills that each team member can contribute to the project. This could be technical knowledge, communication or leadership skills. Roles and Responsibilities – Define roles and responsibilities for each team member. This can be defined for entire project or can be shared or even rotated. Team Communications Meeting Times & Location – Agree on mutually convenient times and location to convene to work on the case assignments. Define how the team will communicate with each other and share information. Also specify how meetings will be documented and where subsequent resources will be stored for ease of access. Team Rules & Expectations Discuss your previous experiences of working in teams, both positive and negative. What is the overall team goal? Team Values – Discuss as a team what values are important. Develop a statement or itemised list that summarises these values. Code of Ethics – Based on your team values, create a statement that summarises a code of ethics to guide your teams ethical behaviour. Rules and Expectations – Build a set of rules and expectation that all members of the team shall abide by. Consider team decisions, conflict, absence from meetings, and an individual’s lack of contribution for example. Signatures – Get each member of the team to sign the team charter. This will indicate an understanding and agreement to the rules and expectations as specified in the points above. Part Two: Learning Cycles Learning cycles give structure to your team meetings and accountability for when you and your team work outside of the meeting schedule Firstly, prior to your next meeting, assign roles to the team. There should only be two central roles – the organiser and the scribe: • Organiser – organises the meeting by writing down the team’s ideas and then distributes them to the team for feedback. • Scribe – documents the ideas and action points going forward. Note: Roles should be rotated for each meeting and assigned so that everyone on the team has equal responsibility.Charles Sturt University Subject Outline ITC505 201760 SM I-1 July 2017-Version 2 Page 10 of 20 Using peer learning and reflections, document your understanding of the project at this point in time in a table format. Note: it is likely at this early stage of the project that you will write down very few facts. You will have a few more assumptions and probably a larger list of questions to be answered. Seek answers to your questions, and show the iteration of learning cycles as you gain a deeper understanding. Part Three: Communication Plan As a team, brainstorm and identify all stakeholders to the project. Then individually, develop an appropriate communication plan. Part Four: Reflection Write a brief reflection of no more than 300 words of your team work experience in this subject. To guide your reflection you should address the following questions: How did your experience compare to your understanding of the leadership qualities required to successfully lead a project? Based on your experience, what are necessary techniques, skills, methods and ICT project manager requires in the IT profession? Rationale This assessment meets the following learning outcomes: be able to identify, critically analyse, reflect on and synthesise the key elements of the IT project management framework, including project stakeholders, communication management, the project management knowledge areas, common tools and techniques, and project success factors; be able to critically analyse the role of IT project management within a professional workplace, from the viewpoint of the member/leader of the project team; be able to research and critically evaluate how a practising IT project manager applies IT project management techniques, project management skills, methods and software tools in the IT industry; be able to understand and apply appropriate communication practices within a project management context; be able to research and apply established IT project management principles, skills and techniques to a case study. Marking criteria Criterion High Distinction Distinction Credit Pass Fail Identifies the specifics of the project team and provides a full description of the All required project steps extensively identified and All required project steps are correctly identified and are applied to the All required project steps are correctly Most required project steps are correctly identified and Multiple project steps are missing orCharles Sturt University Subject Outline ITC505 201760 SM I-1 July 2017-Version 2 Page 11 of 20 Criterion High Distinction Distinction Credit Pass Fail objectives. (5 Marks) accurately contextualised for the selected project. selected project with some contextualisation. identified and are applied to the selected project. applied to the selected project. not applied to the selected project. Produces a team charter and includes reference to all points of reference as specified in the assessment, and presents the work in a document. (10 Marks) All requirements associated with the team charter are thoroughly analysed, identified, and clearly defined against the points of reference. Information is comprehensively and logically documented. All requirements associated with the team charter are accurately analysed and identified, highlighting key points of reference. Information is clearly documented. Most requirements associated with the team charter are correctly analysed, and identified with some linkages to the points of references. The information is documented. Key requirements associated with the team charter requirements are correctly identified and documented. Key requirements associated with the team charter requirements have not been identified. The Learning Cycle is completed according to the roles of the group. (25 Marks) The Learning Cycle correctly addresses all project requirements and documents the roles of the group fully. The Learning Cycle correctly addresses most project requirements and documents the roles of the group well. The Learning Cycle correctly addresses all key project requirements and documents the roles of the group adequately. The Learning Cycle correctly addresses all key project requirements and documents the roles of the group. The Learning Cycle fails to correctly address one or more essential project requirements and does not document the roles of the group. A Communication Plan is completed that identifies all relevant stakeholders. (25 Marks) All stakeholders are identified and comprehensively and accurately documented in the Communication Plan. All stakeholders are identified and well documented in the Communication Plan. Most stakeholders are correctly identified and documented in the Communication Plan. Some stakeholders are identified and documented in the Communication Plan. Key stakeholders have not been identified or documented in the Communication Plan. A final reflection is completed containing reference to all specified areas. (30 Marks) A well-structured, professionally communicated reflection with detailed reference to all specified areas. The sequence and communication of the reflection is good with appropriate reference to all specified areas. The sequence of the reflection is generally well organised but more clarity of communication is required in terms of addressing all areas. The reflection is loosely connected, transitions lack clarity. Ineffective reference to all specified areas. No apparent logical order of reflection with unclear focus. Little or no use of reference to specified areas. Referencing of sources (APA 6th ed citation) to reinforce findings. (5 Marks) All written evidence is professionally communicated using correct referencing. All written information is good with appropriate referencing. All written information is generally well organised but more clarity of communication is required in terms of referencing. All written content is loosely connected, and there is ineffective use of referencing. No apparent logical order of written content, and there is a lack of referencing. Assessment item 3 Charter Value: 30%Charles Sturt University Subject Outline ITC505 201760 SM I-1 July 2017-Version 2 Page 12 of 20 Due date: 02-Oct-2017 Return date: 24-Oct-2017 Submission method options Alternative submission method Task You are to prepare and submit Assessment 3 as an individual, based on the Virtucon/Globex scenario, and your peer to peer learning from Assessment 2. You are required to develop a charter for the Project including: Include the Project description and overview you developed as part of Assessment 2. Part One: MOV - Measurable Organisational Value (This is the goal of the project and is utilised to define the value that your team project will bring to your client) • Identify the desired area of impact - Rank the following areas in terms of importance: Strategy / Customer / Financial / Operational / Social • With reference to your project, identify one or two of the following types of value: Better - is improving quality important to your client? Faster - does your client want to increase efficiency? Cheaper - is cutting costs important? Do more - does your client want to continue its growth? • Develop an appropriate metric - this sets the target and expectation of all the stakeholders. It is important to determine a quantitative target that needs to be expressed as a metric in terms of an increase or decrease of money. • Determine the timeframe for achieving the MOV - ask yourselves, when do we want to achieve this target metric? • SUMMARISE THE MOV IN A CLEAR CONCISE STATEMENT OR TABLE (Note: the MOV should inform everyone what the project will achieve, not how it will be achieved. It should also focus on the organisation, not on the technology that will be used to build or support the information system). Part Two: Define Scope and produce a Scope Management Plan Define the scope of the project and detail how the scope will be managed. Provide a list of Resources Identify and detail the resources for the project using MS Project where appropriate, including: People (and their roles), plus any extra personnel that is required for the project. Technology - any hardware, network and software needs to support the team and your client. Facilities - where will most of the teamwork be situated? Other - for example, travel, training etc. Part Three: Using MS Project, develop a schedule using a high level Work Breakdown Structure (WBS). It should include: Milestones for each phase and deliverable This will tell everyone associated with the project that the phase or deliverable was completed satisfactorily. Activities / Tasks Define a set of activities / tasks that must be completed to produce each deliverable.Charles Sturt University Subject Outline ITC505 201760 SM I-1 July 2017-Version 2 Page 13 of 20 Resource Assignments Assign people and resources to each individual activities. Estimates for Each Activity / Task Develop a time estimate for each task or activity to be completed. Part Four: Project Risk Analysis and Plan Document any assumptions you have made about the project Using the Risk Identification Framework as a basis, identify five risks to the project – one for each of the five phases of the methodology. Analyse these risks, assign a risk to an appropriate member, and describe a strategy for the management of each specific risk. Part Five: Quality Management Plan. It should include: A short statement that reflects your team’s philosophy or objective for ensuring that you deliver a quality system to your client. Develop and describe the following that your project team could implement to ensure quality; A set of verification activities A set of validation activities Part Six: 550 words Closure and EvaluationResearching for the closure checklist and project evaluation a. To prepare for this task, you will be required to provide an annotated bibliography. Write an Annotated Bibliography for three (3) relevant texts or readings around project evaluation. The Annotated Bibliography is a critical examination of the most relevant, recent and scholarly research on the topic area that is not just a summary of the articles you have read. You will submit this as an appendix to your project evaluation documentation. Ensure that the AB submitted by you is your own work and has not been submitted elsewhere and comply with the University's requirements for academic integrity. Use the following resource to guide you around the research tools: http://student.csu.edu.au/__data/assets/pdf_file/0009/186444/annotate1.pdf http://libguides.csu.edu.au/itc b. Develop a closure checklist that the project team will use to ensure that the project has been closed properly. c. Develop a project evaluation –outline and discuss how your project’s MOV will be evaluated. RationaleCharles Sturt University Subject Outline ITC505 201760 SM I-1 July 2017-Version 2 Page 14 of 20 This assessment addresses the following learning outcomes: be able to understand and apply appropriate communication practices within a project management context; be able to research and apply established IT project management principles, skills and techniques to a case study; be able to research and critically evaluate how a practising IT project manager applies IT project management techniques, project management skills, methods and software tools in the IT industry; be able to research and apply established IT project management principles, skills and techniques to a case study. Marking criteria Criterion High Distinction Distinction Credit Pass Fail Provides an MOV and identifies the target and expectations of all stakeholders in a suitable format. (15 Marks) The MOV illustrates the student’s detailed consideration of the target and a thorough analysis of the expectations of all stakeholders. The format is logical, clear and well-structured. The MOV illustrates the student’s detailed consideration of the target and an attempt at analysis of the expectations of all stakeholders is evident. The format is logical and appropriate to the information presented. The MOV illustrates the student’s generalised consideration of the target and an attempt at analysis of the expectations of most stakeholders is evident. The format is suitable to the information presented. The MOV illustrates the student’s generalised consideration of the target; however analysis of the expectations of all stakeholders is not clear. The format is suitable to the information presented. The MOV fails to cover one or more specified project requirements. Utilising MS Project, provides a list of resources associated with the project – including reference to people, technology, and facilities and associalted costs (10 Marks) Evidence of expertly utilising MS Project to create a comprehensive list of resources, demonstrating in-depth analysis of the project’s needs. Evidence of expertly utilising MS Project to create a list of all resources required for the project; demonstrating analysis of the project’s needs. Correctly utilising MS Project to provide a list which identifies most of the resources required for the project; some evidence of analysis of project needs. Key resources are correctly identified and documented. Key resources have not been identified. Produces a Scope Management Plan (SCM). (10 Marks) Consistent application of industry standard language and formatting. Well written with some demonstration of industry standard language and formatting. Well written with demonstration of academic standard language and formatting. Well written but lacks acceptable formatting. Writing is not of an acceptable standard.Charles Sturt University Subject Outline ITC505 201760 SM I-1 July 2017-Version 2 Page 15 of 20 Criterion High Distinction Distinction Credit Pass Fail Utilising MS Project -evidences the processes involved with a WBS, including budget. (15 Marks) Demonstrates high level project management skills, integrating and applying project management tools in meaningful and purposeful ways towards completion of WBS design, correctly and comprehensively addressing all project requirements. Demonstrates competent management skills, applying project management tools in meaningful and purposeful ways towards completion of the WBS design, correctly addresses the all project requirements. Demonstrates essential management skills, applying project management tools in meaningful and purposeful ways towards completion of the WBS design. Essential project requirements addressed. Demonstrates minimal management skills and needs some improvement in applying project management tools in meaningful and purposeful ways towards completion of WBS. Not all project requirements are clearly addressed. The WBS design fails to correctly address one or more essential project requirements. Provides a project risk analysis and plan using the risk identification framework as a basis for discussing alternate strategies for the management of such risks. (15 Marks) All steps in project risk analysis and alternate strategies are comprehensively discussed and presented in the context of the project, with evidence of thorough consideration of the framework to validate the alternatives. All steps in project risk analysis and alternate strategies are clearly discussed and presented in the context of the project, with reference to the framework to validate the alternatives. Evidence that key steps in project risk analysis and alternate strategies are discussed and presented in the context of the project, with some linkages back to the framework to validate the alternatives. Key steps in project risk analysis and alternate strategies are accurately presented. Minimal reference to framework in the discussion presented. One or more key steps in project risk analysis and alternate strategies are not presented. Produces a quality management plan which includes a statement about the team’s philosophy and verification and validation activities. (15 Marks) All required project steps are correctly identified and appropriately contextualised for the selected project. All required project steps are correctly identified and are applied to the selected project with some contextualisation. All required project steps are correctly identified and are applied to the selected project. Most required project steps are correctly identified and applied to the selected project. Multiple project steps are missing or not applied to the selected project. A closure checklist is produced alongside the development of a project evaluation that is evidenced by research. (10 marks) The closure checklist is detailed, and has been used accurately to close the project. The evaluation has been professionally documented and is evidenced by research. The closure checklist is detailed, and has been used accurately to close the project. The evaluation has been well documented and is evidenced by research. The closure checklist has been used appropriately to close the project, and the evaluation has been adequately documented and is evidenced by research. The closure checklist has been used to close the project, and the evaluation has been addressed and is evidenced by research. The closure checklist has not been addressed adequately, the evaluation is lacking detail and is not evidenced by research. Referencing of sources (APA 6th ed All written evidence All written information is All written information is generally well All written content is loosely No apparent logical order of writtenCharles Sturt University Subject Outline ITC505 201760 SM I-1 July 2017-Version 2 Page 16 of 20 Criterion High Distinction Distinction Credit Pass Fail citation) to reinforce findings. (10 marks) is professionally communicated using correct referencing. good with appropriate referencing organised but more clarity of communication is required in terms of referencing. connected, and there is ineffective use of referencing. content, and there is a lack of referencing. Assessment item 4 Final Exam Value: 50% Date: To be advised Duration: 2 hours + 10 minutes reading time Submission method options N/A - submission not required/applicable Rationale This examination is will formatively as well as summatively assess your grasp of the topics covered in this subject and is aligned with all subject outcomes. The purpose of this exam is to ensure that the student is fully conversant with all the content material in the subject ITC505 and in so doing, meets the learning outcomes of this subject. Requirements An unsatisfactory score in the final examination (below 50%) will result in a fail grading for this subject, regardless of the overall mark received for your assignments. Marking criteria The final examination will cover Topics 1 through to 12 in the study guide and will be similar in structure to the provided sample exam. Analyse and accurately (for the most part) interpreted the data and information. Explained and justified most of the statements by relating to aspects of the given context. Criteria High Distinction Distinction Credit Pass Fail This exam assesses the student's ability to: demonstrate and apply theoretical and practical knowledge analyse and interpret data and information to justify case presented and to Demonstrated a comprehensive knowledge to consistently recall accurate facts and apply the relevant ones correctly in context. Analysed and accurately Demonstrated knowledge to recall mostly accurate facts and apply the majority of the relevant ones correctly in context. Analysed and accurately Demonstrated knowledge to recall some accurate facts and apply the some of the relevant ones correctly in context. Analysed and accurately Demonstrated partially-developed knowledge to recall mostly accurate facts and apply some of them correctly in context. Analysed and Listed some facts and a little application. Stated some identifications and implicationsCharles Sturt University Subject Outline ITC505 201760 SM I-1 July 2017-Version 2 Page 17 of 20 Criteria High Distinction Distinction Credit Pass Fail provide a clear and logical solution to the problem/situation; and provide clear and logical solutions/explanations to the problem/situation interpreted data and information in detail Succinctly explained and justified all your statements, providing a clear and logical solution interpreted data and information in detail. Explained and justified all your statements, providing (for the most part) a clear and logical solution (for the most part) interpreted the data and information Explained and justified most of the statements by relating to aspects of the given context accurately (for some parts) interpreted the data and information. Explained and justified at least half of the statements but in many cases, used irrelevant or incorrect facts. by giving simple observations and or reasons that may or may not relate to the given context. Possible Marks 85-100 75-84 65-74 50-64 Less than 50 Material provided by the University 1 x 24pp Answer Booklet General Purpose Answer Sheet Material required by the student Ball-point pens 2B Pencil/Eraser Calculator Assessment Information Learning materials Details of learning materials that support your success in this subject can be found in the Interact2 Subject Site. Referencing Referencing is an important component of academic work. All assessment tasks should be appropriately referenced. The specific details of the referencing requirements are included in each assessment task description. Get referencing style guides and help (http://student.csu.edu.au/library/integrity/referencing-at-csu) to use for your assessments. Plagiarism CSU treats plagiarism seriously. We may use Turnitin to check your submitted work for plagiarism. You can use Turnitin to check for plagiarism (http://student.csu.edu.au/library/integrity/referencing-at-csu/checking) in your assessments before submission. How to apply for special consideration Academic regulations provide for special consideration to be given if you suffer misadventure or extenuating circumstances during the session (including the examination period) which prevents you from meeting acceptable standards or deadlines. Find the form on the Student Portal Special Consideration, Misadventure, Advice and Appeals (http://student.csu.edu.au/study/academic-advice) page.Charles Sturt University Subject Outline ITC505 201760 SM I-1 July 2017-Version 2 Page 18 of 20 1. 2. 3. 4. 5. 6. 7. 8. Extensions In order to ensure that students who hand their assignments in on time are not disadvantaged, and to enable the lecturer to comply with the requirement to return assignments to the class within 21 days, the following rules about extensions will be strictly enforced: Extensions cannot be granted for online tests, as these have to be done within a specific time frame, after which the answers are released to the class automatically. Computer problems and normal work-related pressures and family commitments do not constitute sufficient reasons for the granting of extensions. If it becomes obvious that you are not going to be able to submit an assignment on time because of an unavoidable problem, you must submit your request for an extension to the Subject Coordinator in writing (email or post) prior to the due date. Requests for extensions will not be granted on or after the due date so you must make sure that any extension is requested prior to the day on which the assignment is due. You are expected to do all you can to meet assignment deadlines. Work and family related pressures do not normally constitute sufficient reasons for the granting of extensions or incomplete grades. If you apply for an extension, you may be asked to email your lecturer on what you have done so far on the assignment. You must be able to provide documentary evidence (such as a certificate from a doctor or counsellor) justifying the need for an extension as soon as practicable - but please note that if the circumstances giving rise to the request for an extension arise on a day when you cannot get documentary evidence, you must still apply for the extension before the due date and submit the documentary evidence afterwards. Given the tight deadlines involved in returning assignments to students and putting feedback on Interact, the maximum extension granted generally will be seven (7) days from the due date. Assignments received more than 10 days after the due date or extension date will not be marked unless the staff member decides otherwise. Items received late will be penalised at 10% of the mark available for the assessment item per day it is late (see below). Note that for purposes of measuring lateness, the 'day' begins just after 00.00 hrs AEST - so an assignment received after midnight of the due date will be penalised 10% for lateness. This rule will be applied to all students uniformly. Penalties for Late Submission The Faculty of Business has determined that the penalty for the late submission of an assessment task (without obtaining the Subject Coordinator's approval for an extension) will be: 10% deduction per day, including weekends, of the maximum marks allocated for the assessment task, i.e. 1 day late 10% deduction, or 2 days late 20% deduction. An example of the calculation would be: Maximum marks allocated = 20 Penalty for one day late = 2 marks (so, a score of 18/20 becomes 16/20 and a score of 12/20 becomes 10/20). If an assignment is due on a Friday but is not submitted until the following Tuesday, then the penalty will be four days (40% deduction or 8 marks in the example above).Charles Sturt University Subject Outline ITC505 201760 SM I-1 July 2017-Version 2 Page 19 of 20 Submissions more than 10 days late will be acknowledged as received but will not be marked. Resubmission Under normal circumstances resubmission of assessment items will not be accepted for any of the assessments required in this subject. Online Submission Assignments should be submitted through TurnItIn. Please meet with your respective lecturer to enroll in the Turnitin (If you do not receive any email from Turnitin). Assessments such as Blogs, Quizzes and Journals are required to submit in the Interact2. TurnItIn does not accept Excel files and PDF files. Assignment/s must be submitted through Turnitin by midnight (AEST) according to the date mentioned in the subject outline. Postal Submission Under normal circumstances postal submissions will not be accepted for any of the assessments required. Hand Delivered Submission Under normal circumstances hand delivered submissions will not be accepted for any of the assessments required. Feedback Feedback for assessment items will be provided by subject lecturer/s. Assignment Return You should normally expect your marked assignment to be returned to you within 15 working days of the due date. If you submitted your assignment on time but have not returned by the return date, you should make enquiries in the first instance to the subject lecturer. If the subject lecturer is not available then contact your Course Coordinator on Level 4, 30 Church Lane. Student Feedback and Learning Analytics Evaluation of Subjects CSU values constructive feedback and relies on high response rates to Subject Experience Surveys (SES) to enhance teaching. Responses are fed back anonymously to Subject Coordinators and Heads of Schools to form the basis for subject enhancement and recognition of excellence in teaching. Schools report on their evaluation data; highlighting good practice and documenting how problems have been addressed. You can view a summary of survey results via the Student Portal SES Results (https://student.csu.edu.au/study/subject-experience-survey-results) page. We strongly encourage you to complete your online Subject Experience Surveys. You will be provided with links to your surveys via email when they open three [3] weeks before the end of session. Changes and actions based on previous student feedback The preparation of this subject has taken into account the feedback provided by the students' Online Evaluations and direct communication with students. Learning analytics in this subject Learning Analytics refers to the collection and analysis of student data for the purpose of improvingCharles Sturt University Subject Outline ITC505 201760 SM I-1 July 2017-Version 2 Page 20 of 20 learning and teaching. It enables the University to personalise the support we provide our students. All Learning Analytics activities will take place in accordance with the CSU Learning Analytics Code of Practice. For more information, please visit CSU’s Learning Analytics (http://www.csu.edu.au/division/student-learning/home/analytics-and-evaluations/learning-analytics) website. Data about your activity in the Interact2 site and other learning technologies for this subject will be recorded and can be reviewed by teaching staff to inform their communication, support and teaching practices. In addition attendance in class will also be monitored. Based on past analytics, no major changes have been made to the subject. Services and Support Your Student Portal (http://student.csu.edu.au) tells you can how you can seek services and support. These include study, admin, residential, library, careers, financial, and personal support. Develop your study skills Develop your study skills (https://student.csu.edu.au/study/skills) with our free study services. We have services online, on campus and near you. These services can help you develop your English language, literacy, and numeracy. Library Services CSU Library (https://student.csu.edu.au/library) provides access to the eBooks, journal articles, books, and multimedia resources needed for your studies and assessments. Get the most out of these resources by contacting Library staff either online or in person, or make use of the many Library Resource Guides, videos and online workshops available. CSU Policies and Regulations This subject outline should be read in conjunction with all academic policies and regulations, e.g. Student Academic Misconduct Policy, Assessment Policy – Coursework Subjects, Assessment Principles Policy, Special Consideration Policy, Academic Progress Policy, Academic Communication with Students Policy, Student Charter, etc. Please refer to the collated list of policies and regulations relevant to studying your subject(s) (http://student.csu.edu.au/administration/policies-regulations-subjects) which includes links to the CSU Policy Library (http://www.csu.edu.au/about/policy) – the sole authoritative source of official academic and administrative policies, procedures, guidelines, rules and regulations of the University. Subject Outline as a Reference Document This Subject Outline is an accurate and historical record of the curriculum and scope of your subject. CSU's Subject Outlines Policy (https://policy.csu.edu.au/view.current.php?id=00267) requires that you retain a copy of the Subject Outline for future use such as for accreditation purposes.