1. Assignment 1 – Individual Report (Weight: 20%) – Case Study
Boeing 787 Dreamliner
The Boeing 787 Dreamliner is a long-range, mid-size wide-body, twin-engine jet airliner developed by Boeing Commercial Airplanes. It seats 210 to 290 passengers, depending on the variant. Boeing states that it is the company's most fuel-efficient airliner and the world's first major airliner to use composite materials for most of its construction. The 787 consumes 20% less fuel than the similarly-sized Boeing 767. Some of its distinguishing features include a four-panel windshield, noise-reducing chevrons, and a smoother nose contour.
The aircraft's initial designation was 7E7, prior to its renaming in January 2005. The first 787 was unveiled in a roll-out ceremony on July 8, 2007, at Boeing's Everett assembly factory, by which time it had become the fastest-selling wide-body airliner in history with 677 orders. By October 2011, 797 Boeing 787s had been ordered by 57 customers, with ILFC (International Lease Finance Cooperation) having the largest number on order.
The 787 developments and production have involved a large-scale collaboration with numerous suppliers around the globe. Final assembly is at the Boeing Everett Factory in Washington. Aircrafts are also assembled at a new factory in North Charleston, South Carolina. Both sites will deliver 787s to airline customers.
While Boeing had been working to trim excess weight since assembly of the first airframe began, the company stated in December 2006 that the first six 787s were overweight, with the first aircraft expected to be 5,000 lb. (2,300 kg) heavier than specified. Originally planned to enter service in May 2008, the project has suffered from multiple delays due to procurement, sub-assembly and among many other technical problems. Boeing had announced at least a total of 7 delays during the entire project phase. One of the delays was due to an in-flight fire on a Rolls-Royce engine during the testing phase. The airliner's maiden flight took place on December 15, 2009, and completed flight testing in mid-2011. Altogether, Boeing’s poor performance in achieving project objectives has cost it billions of dollars in penalty fees to the airlines. The so-called Dreamliner is filled with technological innovations that should make flying more comfortable for passengers and more economical for airlines. But the 787 program is more than three years behind schedule and billions over budget, and many challenges remain.
Final Federal Aviation Administration (FAA) and European Aviation Safety Agency certification was received in late August 2011 and the first model was delivered in late September 2011 to ANA (All Nippon Airways). It entered commercial service on October 26, 2011.
On 7 Nov 2011, ANA’s 787 Dreamliner in flight experienced a problem with its landing gear less than two weeks after the new aircraft embarked on its maiden passenger service. The airline’s pilots had to manually deploy the 787’s landing gear after the automated system did not engage. The plane landed safely and there were no reported injuries.
In the Boeing 787 Dreamliner's first year of service, at least four aircraft suffered from electrical system problems stemming from its lithium-ion batteries. The United States Federal Aviation Administration (FAA) ordered a review into the design and manufacture of the Boeing 787 Dreamliner, following five incidents in five days involving the aircraft, mostly involved with problems with the batteries and electrical systems. On January 14, 2014, Japan Airlines said a maintenance crew at Narita Airport discovered smoke coming from the main battery of one of its Boeing 787 jets, two hours before the plane was due to fly. Maintenance workers found smoke and unidentified liquid coming from the main battery, and alarms in the cockpit indicated faults with the power pack and its charger. The airline said no other equipment was affected by the incident. The cause was not immediately known. This was followed with a full grounding of the entire Boeing 787 fleet, the first such grounding since that of DC-10s in 1979. Boeing scrambled to find a solution and eventually, without announcing the root cause of the failures, it came up with a fix. The company encased the battery in a heavy steel box and built in more insulation and an exhaust pipe for fumes. The FAA approved the redesign, and the "Dreamliner" was back in the air by the end of April 2014.
In Jun 2014, Mitsubishi Heavy Industries informed Boeing of a new problem that was caused by a change in manufacturing processes. Employees did not fill gaps with shims to connect wing rib aluminum shear ties to the carbon composite wing panels; the tightened fasteners, without shims, cause excessive stress that creates hairline cracks in the wings, which could enlarge and cause further damage. Forty-two aircraft awaiting delivery were affected, and each one required 1–2 weeks to inspect and repair. However, Boeing did not expect this problem to affect the overall delivery schedule, even if some airplanes were delivered late.
In the latest saga of problems in May 2015, 787 Dreamliner could see its engines shut down if it is left running for too long, because of a software glitch. If the plane is left turned on for 248 days, it will go into a failsafe mode that will lead to the plane losing all of its power. The company is said to have found the problem during laboratory testing of the plane. Boeing is working on a software upgrade that will address the problems, said the FAA.
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A. Individual Report - Length of report: 1200 words (+/- 10%).
Read chapters 1 (Modern Project Management) and chapter 2 (Organization Strategy & Project Selection) of your textbook Project Management: The Managerial Process (Gray & Larson, 7th Edition).
Based on the Boeing 787 Dreamliner project, write an individual report on, and based on the under mentioned requirements:
Description Content %
i Brief introduction of the company managing the project and the project.
10 %
ii The project problems. (Summarise from the case & through further research). 30 %
iii Critical evaluation on how the 787 Dreamliner project could have been managed more successfully – extract relevant concepts of project management from chapters 1 & 2 of Project Management: The Managerial Process (Gray & Larson, 7th Edition).
50 %
iv General Conclusion
10 %
B. Learning Outcomes Accessed
The learning outcomes accessed are 1, 2 and 5 as presented on page 8 of this study guide.
C. General Layout & Requirements of Written Assignment
1. 1st page: UCD individual assignment submission form, 2nd page: Student’s cover page with indication of word count. 3rd page: Table of Contents followed by body of assignment. Assignment should be in report format with headings and sub-headings.
2. Type written with Times New Roman or Arial font size:12. 1.5 or 2x line spacing. Single or double side printing. Reference list with minimum 5 references.
3. Safe Assign Report (with indication of plagiarism similarity percentage) must be included in the hardcopy submission.
D. Submission Date
Assignment 1 must be submitted in hard copy and via Blackboard on date indicated in Table 2B. Please read the Grade Descriptors in Assignment 1 Grade Descriptor table.