7513NSC SMS Assessment 3/16 1 7513NSC Safety Management Systems Assessment 3: Accident Analysis and the SMS Task (40 Marks) This task (in part) requires the construction of an AcciMap diagram related to a specific accident. You will then be asked to analyse and discuss aspects of the accident in relation to a Safety Management System (SMS) and the aviation industry in general. Except where the use of additional external references are specifically requested, use the supplied National Transportation Safety Board (NTSB) accident report regarding Asiana Airlines (NTSB, 2014) as the primary reference document for this task. This is available on L@G under Assessment 3. There are a number of published methods and variations related to the construction and use of AcciMaps. The recent lecture from Professor Paul Salmon was an excellent foundation tutorial to assist in establishing your basic understanding of constructing and applying an AcciMap diagram. To ensure your submissions are presented in a single standardised format, I have provided a specific and definitive guideline for producing an AcciMap diagram. This is available on L@G under Assessment 3. Your response to all questions for this task related to AcciMap diagram construction and use, must use the supplied document as the primary reference. A review of Professor Paul Salmon's lecture on 13 May 2016, including the feedback I supplied at the end of the lecture on assessments, is HIGHLY recommended prior to completing this assessment. Question 1A (10 marks) Using only information from the NTSB (2014) accident report, construct an AcciMap diagram using the guidance provided by the document Guidelines for AcciMap Analysis (Branford, Naikar, & Hopkins, 2009). Ensure your diagram provides sufficient interacting factors, including those at higher levels and not just those focussed on the immediate cause of the accident, to provide a clear understanding of how and why this accident happened. Use the sample AcciMap shown at Figure 2 of Branford, Naikar, & Hopkins (2009), as an example of a completed AcciMap diagram. To assist in achieving this, and to avoid the construction of a massive and complex document that would be difficult to include in your submission, take note of the guidance listed by Branford, Naikar, & Hopkins (2009, p. 203) recommending the inclusion of only two types of causes. 7513NSC SMS Assessment 3/16 2 If you are unsure about the computer skills needed to produce the AcciMap diagram, consult the Information Technology specialists at the library or your fellow students (via the Discussion Board?) about techniques to produce the AcciMap diagram as an attachment to your Word document submission. The AcciMap diagram attachment will not be included in the word count for this assessment. If you are unable to complete the AcciMap diagram as part of the Word document, it is acceptable to submit a scanned document of the AcciMap diagram you produce. Methods for submission of a scanned separate document will be advised on request. In all cases, ensure your AcciMap is legible as I will be unable to contact you to seek clarification. Question 1B (5 marks) Provide an analysis and discussion of your AcciMap diagram. Your discussion should demonstrate your understanding of how AcciMaps assists in establishing how factors in all parts of a sociotechnical system contribute to an organisational accident (Branford, Naikar, & Hopkins, 2009, p. 193). Use any references you desire to aid your explanation. Caution: do not simply restate theory, or paraphrase sentences and statements from the accident report (NTSB, 2014) and Branford, Naikar, & Hopkins (2009), or any of your other sources, to analyse and discuss your AcciMap diagram. Question 2 (12 marks) The International Civil Aviation Organisation (ICAO) (2013) states the framework of a Safety Management System (SMS) contains four components and twelve elements. Using each of the four SMS components as headings, and using only the supplied accident report (NTSB, 2014) as a source, identify one aspect of the accident for each of the four components of a SMS, that you feel could relate specifically to that SMS component. Provide an analysis and discussion of each of the four points you choose, to demonstrate your understanding of its relationship with the specific SMS component. Use any references you desire to aid your explanation. Caution: do not simply restate theory, or paraphrase sentences and statements from the accident report (NTSB, 2014) and Branford, Naikar, & Hopkins (2009), or any of your other sources, to answer this question. Question 3 (10 marks) The Executive Summary of the accident report (NTSB, 2014, pp. xi-xv) provides a list of safety issues discussed in the report. One of the issues relates to the need for: More manual flight for Asiana pilots. Analyse and discuss this safety issue from two perspectives: 1. Its relevance and application to the aviation industry in general, and 2. What components or elements of the SMS at Asiana you would ensure are in place, to address this safety issue? Use any references you desire to aid your analysis and discussion. 7513NSC SMS Assessment 3/16 3 Caution: do not simply restate theory, or paraphrase sentences and statements from the accident report (NTSB, 2014) and Branford, Naikar, & Hopkins (2009), or any of your other sources, to answer this question. References (3 marks) • Quality • In-text and reference list citation technique in accordance with APA 6 methods Due Date The due date for this assessment is Sunday, 12 June 2016. Format Submit your assessment as a Word document using the cover sheet instructions provided on the Assessment>Assessment 3: Accident Analysis and the SMS page on L@G. There is no requirement for your submission to follow a Report or Essay format. This means no need for an Executive Summary, Table of Contents etc, etc, etc. Just provide your answers or responses to the questions asked ensuring there is a properly formatted reference list at the end. Use simple headings to organise your responses i.e. Question 1, Question 2, Question 3 References etc. Please make sure your answers are easily identifiable and not hidden amongst a lengthy dissertation of padding that makes it difficult for me to extract what you are saying and therefore allocate you marks for your work. Submission Submit your Word document using the instructions provided under Assessment>Assessment 3: Accident Analysis and the SMS on L@G. To assist my file management, please ensure you name your document using the following convention: Surname_Initials_StudentID_Assessment3 i.e. (Smith_AB_s1234567_Assessment3) Total Marks: 40 Marking Criteria Your submission will be marked using the criteria provided by the rubric. This is available via the link provided on the Assessment 3 page on L@G. Word Limit (**Note the differences from Assessments 1 and 2**) I would expect that a reasonable submission for this task would need approximately 3,000 words. Submissions must be within the range of not less than 2,800 words and not more than 3,500 words. I would suggest you use the marks allocated as a guide to the amount of words expected for each section of the task. Excluded from the word count are: • Reference list • Appendices and other attachments • AcciMaps diagram and • Cover sheet Submissions outside of these limits will incur a reduction of your final mark by 10% of the total marks available per 100 words or part thereof that exceeds the limit. 7513NSC SMS Assessment 3/16 4 References All external sources used to support your answers must be properly cited and listed using the APA 6 style. Punctuation, Spelling, Grammar etc. These criteria will not be marked however at this level of study there is an expectation that your writing will be mature and of the highest professional presentation standard. References Branford, K., Naikar, N., & Hopkins, A. (2009). Guidelines for AcciMap Analysis. In A. Hopkins (Ed.), Learning from High Reliability Organisations (pp. 193-212). Sydney, New South Wales, Australia: CCH Australia Limited. ICAO (International Civil Aviation Organisation). (2013). Safety Management Manual (3rd ed.). Montreal, Canada: ICAO. NTSB (National Transportation Safety Board). (2014). Descent Below Visual Glidepath and Impact With Seawall, Asiana Airlines Flight 214, Boeing 777-200ER, HL7742, San Francisco California, July 6, 2013. Washington, DC: NTSB.