Assignment title: Information
Due June 29
Thread into your answers our class and case discussions and your article readings on these
topics. Answer both questions in a maximum of 12 pages (plus up to 2 pages of charts and
figures, if you'd like to include these). While answering each question, respond to each sub-
question separately; answer 1a first, then 1b, and then 1c. Do NOT cut and paste digitally
available material into your answers. You are welcome to draw from these sources to expand
your knowledge about the concepts covered on this exam, but you CANNOT directly use
passages from them as part of your answer. Our lectures, case discussions, and your readings on
Blackboard should be sufficient in answering the questions. Good luck!
Question # 1: One of the themes we discussed in class this term has focused on the marketing
strategy of the firm; its interplay with corporate and business strategy; the creation of
competitive advantage and its use by the firm to achieve a superior and sustained perceived
value proposition; and how all these interfaces lead to improved strategy performance.
In light of our class discussion, case analyses, and your readings on these topics, discuss
(a) the principal managerial issues involved in marketing strategy formulation, highlighting both
intra- and inter-organizational phenomena involved in this process and the six questions we
underscored in class on this topic (what is the overarching strategy, what markets to enter and
why so, etc) (20 points);
(b) how the firm will integrate its corporate, SBU, and marketing strategies, and how it will link
its marketing strategy performance with business strategy performance and financial strategy
performance (30 pts); and
(c) how the firm will manage the sometimes conflicting tradeoffs involving marginal costs vs
marginal benefits associated with preferring one strategy position vs another (such as cost
leadership vs differentiation vs focus strategy) (10 pts).
Incorporate into your answer the roles that psychological, sociological, anthropological, and
socio-psychological ingredients play in creating and sustaining a superior perceived value
proposition and how the firm may compete in multiple markets
[Hint: in answering this question, you will need to draw from the Varadarajan 2010, Varadarajan
and Jayachandran 1999, Morgan 2012, Varadarajan and Clark 1994, and the Jayachandran,
Gimeno, and Varadarajan 1999 readings and our class discussions on these issues] [60 points].
Question # 2: Another theme we discussed in class this term focused on the capabilities of
market-driven (MD) organizations and how these enhance the firm's marketing strategy. In this
context, we highlighted the roles of market orientation (MO), organizational learning (OL), the
learning organization (LO), absorptive capacity (AC) and dynamic capabilities (DC) in
enhancing the firm's positional advantage (PA) and through PA, its firm performance (FP). In
light of our class discussion, case analyses, and your readings on these topics, discuss
(a) what, in your view, is a MD organization (what capabilities it will possess and how it will
operationalize these to achieve superior FP), highlighting the role of market learning (market
information processing) in organizational learning (20 points);
(b) how MO can be a source of sustainable competitive advantage (CA), highlighting the 3 MO
conceptualizations we discussed in class (the market intelligence view, the corporate culture
view, and the organizational learning view) and how these might, along with AC, enhance OL
and lead to superior FP (30 points); and
(c) how marketing managers might link marketing strategy performance to shareholder value (10
points)
[Hint: in answering this question, you will need to draw from the Porter 1987 and 1996, Day and
Wensley 1988 and Day 1994, Sinkula 1994, Slater and Narver 1995, Yaprak, Tasoluk, and
Kocas 2015, Srivastava, Shervani and Fahey 1998 and 1999 readings and our class discussion on
these issues] [60 points].