Slide 1 – Provide an overview of the purpose of the presentation. Slide 2 –Summarise the key recommendation and expected costs. Slide 3 – Provide overview of the hospitality market and the pressures faced by hoteliers in the market. Slide 4 and 5 – Provide overview of HGRM, focusing on the key features and functionalities of HGRM that has provided Fontana with the competitive advantages to address these pressures. Slide 6 –Elaborate on HGRM's benefits—financial, customer, processes, employees, and IT capabilities. Slide 7 – Explain how HGRM deliver these benefits using the balanced scorecard as a framework to situate these benefits and link HGRM to these benefits in a strategic map. Slide 8 – Highlight how Fontana could capitalise on these benefits and the value of HGRM further by enhancing the product and selling it to other hotels. Slide 9 and 10 – Recommend what additional features and functions that HGRM should have to make it an even more effective solution to help hotels that adopt it gain competitive advantages. Slide 11 – Briefly describe and explain the expected cost of implementing these recommendations. Slide 12 – Summarise and the highlight the key recommendations and expected benefits again.