You are required to develop an operational plan for your selected organisation. This plan needs to be a succinct practical plan for a 12 month timeframe. For this assessment task, you may choose to complete your operational plan based on one the following:  Your current organisation  An organisation where you have been employed previously  An organisation where a family member or friend is employed, where they can share their perspective with you  An organisation that you frequently interact with as a customer/client Prior to commencing this assessment activity, review the readings and YouTube clips in Topic 1 on the Moodle. Once you have reviewed the readings and YouTube clips, commence your operational plan.