Assignment title: Information
You have been appointed as a new care home manager to join the team in 'Seven Kings' residential care home for the elderly. There have been several complaints by service-users and families of patients in regards to the poor quality of services provided by staff. In addition, the care home is falling below a minimum standard in the report generated by external agencies such as Care Quality Commission (CQC). The care home is on the verge of being suspended, as they have to follow action points provided by CQC in terms of quality systems, policies and procedures that can be adopted to improve the quality of the care and continuity of care. Tasks i. Discuss the role of a healthcare manager in achieving effectiveness and efficient service delivery of care. (20 marks)ii. Define the term stakeholders and analyse the perspectives that different stakeholders in health and social care have regarding quality. (10 marks) iii. Explain the factors that influence the achievement of quality in the organisation. (10 marks)iv. Write a report using appropriate theories and models, that produces an applied environmental analysis and identifies and explains the environmental issues to consider when considering the potential development of the service. It is expected that a DEEPEST analysis of 'Seven Kings' residential care will form the basis of your report. You must reference your data sources. (50 marks)v. Additional Marks for the academic quality of the assignment These marks will be reserved for the overall quality of the assignment in terms of: appropriate use of referencing, extent and evidence of research, structure of the submission, coverage of issues, presentation and use of appropriate language.