eferencing Styles : Harvard
You are newly appointed as a Managing Director of “ABC Company”, a Recruitment company. Some of
the issues in the ABC Company are as follows:-
Managers blamed for ABC Company’s deficits
The report blames poor management. Inadequate leadership and ineffective management are the
causes of the worst deficits in the company. The problems have led to reduction of thousands of jobs,
close services and delay operations. Further, senior officials had taken their eye "off the ball", relying on
short-term fixes to solve growing financial problems. It is crucial that boards and management get the
basics right because financial failure is often a reflection of wider organisational failure.
With the above scenario, you are entrusted with the task of advising on changes to be made to the
organisation. You are required to develop a number of business processes for ABC Company to improve
effectiveness and efficiency of the overall performance of company and provide solutions.
Task 1
Develop a report as required below.
ï‚· After going through the organizational structure and the existing culture in ABC Company, identify
all major positions in the departments and draw an organizational chart to support your
answer.
ï‚· List and identify the relationships between different functions/processes and explain the different
functions and processes.
ï‚· List the key aims, objectives and mission of ABC Company and draw a process map for any one of
the functions.
• Evaluate the elements required to build a quality gateway, which focuses on the output of the Version 1.2
process.
ï‚· Design a plan to promote goals and objectives for ABC Company to ensure plans are consistent
with legal, regulatory and ethical requirements.
ï‚· Write, using SMART objectives, your recommendations relating to the alignment of people and
other resources, in an effective and efficient way.
ï‚· Implement appropriate systems to achieve objectives in the most efficient way, on time, to
budget and meeting organisational standards of quality
ï‚· Carry out work activities meeting the operational plan through effective monitoring and control
(LO 2: 2.4)
To achieve M1, the lea
er must identify and apply strategies to find appropriate solutions to explain
the importance of business processes in delivering outcomes based upon business goals and objectives
and be able to develop plans for own area of responsibility to implement operational plans. To achieve
M2, the lea
er must select / design and apply appropriate methods / techniques to explain the
importance of business processes in delivering outcomes based upon business goals and objectives and
able to develop plans for own area of responsibility to implement operational plans. To achieve D1,
lea
er must use critical reflection to evaluate own work and justify valid conclusions to explain the
importance of business processes in delivering outcomes based upon business goals and objectives and
able to develop plans for own area of responsibility to implement operational plans.
Task 2
Develop a report as required below
ï‚· Explain the systems required to manage and monitor quality standards of ABC Company.ï‚· Demonstrate a quality culture to ensure continuous monitoring, evaluation and development of
the process. (LO 3: 3.2)
ï‚· Recommend improvements which align with the organisation’s objectives and goals and which
results in improvements. Highlight the elements of your plan which are going to bring continuous
improvement in the system.
ï‚· Write a brief report on the wider implications of proposed changes within the organisation.(LO 3:
3.4)
ï‚· Advice on how to carry out risk assessments as required by legislation, regulation and
organisational requirements ensuring appropriate action is taken
ï‚· Demonstrate the correct and effective application of the health and safety regulations and
legislation applicable in ABC Company.
ï‚· Carry out a systematic review of organisational health and safety policies and procedures in order
to ensure they are effective and compliant.
ï‚· Advise on how to carry out the practical application of health and safety policies and procedures
ABC Company. Version 1.2
Evidence
checklist Summary of evidence required by student Evidence
presented
Task 1&2
Prepare a report, which should comply with the word count of 3000 with +/-
10% margin. You may use tables and diagrams to support your report to
illustrate the text.
To achieve M3, the lea
er will to present and communicate appropriate findings and be able to monit